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We’re looking for an Account Development Representative to drive growth and enhance client relationships at Ezra. You’ll be identifying new sales opportunities within our existing client base, building strong relationships, and ensuring smooth program implementation. This is a great opportunity to expand your BD skills and dive into account management.
Job Responsibility:
Proactively identify and pursue opportunities to expand services within existing client accounts, focusing on cross-selling and upselling
Cultivate strong relationships with key stakeholders to understand their evolving needs and position Ezra's solutions effectively
Maintain a robust pipeline by leveraging CRM tools, conducting outreach, and following up on marketing campaigns
Stay informed about industry trends and client activities to identify potential areas for growth
Work closely with Sales and Marketing teams to align strategies and achieve sales targets
Assist in the administrative aspects of program launches, including data collection, scheduling, and coordination with internal teams
Serve as a point of contact for clients during the implementation phase, addressing queries and ensuring a smooth onboarding experience
Generate and distribute standard reports to clients, highlighting program usage and outcomes
Maintain accurate records of client interactions, feedback, and program details in CRM systems
Identify opportunities to streamline administrative processes and enhance client satisfaction
Requirements:
1+ years in a sales development or customer success role, preferably within a B2B environment
Strong communication, organizational, and interpersonal skills
Proficiency in CRM tools like Salesforce
Goal-oriented, proactive, and adaptable, with a passion for client engagement and growth
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