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Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way.
Job Responsibility:
Actively prospecting into existing accounts via Outbound calls
Managing the full sales-cycle, including contract generation and other deliverables for closing
Learning proven SaaS sales process and methodology from decorated Sales Leaders
Working with your territory team and leaders to strategise big deals
Leveraging Salesforce.com to execute your lead processing and opportunity management
Prioritising opportunities and applying appropriate resources
Proactively reaching out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers)
Maximizing customer lifetime by helping them unlock the most product value
Requirements:
Fluency in English and Spanish
1+ years of work experience in a customer facing role (Sales, Customer success, Customer Support, etc)
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
A keen business sense to discover and understand customer business objectives and pain points
Nice to have:
Having a problem solver mentality, being a critical thinker and generally curious
A passion for learning and improving every day, motivated to excel