Account Delivery Manager with French Job at Hewlett Packard Enterprise (Sofia)

Customer Account Management Representative Senior

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Undergraduate university degree in a related field of study (e.g., aeronautical engineering, aviation management, business administration)
Minimum of ten (10) years related experience in business or commercial aviation
Minimum of two (2) years related experience in a customer facing role
Excellent organizational and planning skills
Solid project management skills
Ability to understand complex technical specifications and certification constraints
Exceptional communication skills
Eloquent and persuasive speaker with strong presentation skills
Strong customer orientation
Team player and leader within a multidisciplinary project team

Job Responsibility

Act as a primary point of contact with our customer base for the detailed completion definition of aircraft interior and exterior completion finishes, furnishings and equipment configurations along with their associated technical specification packages
Support the International and Domestic wide-body sales teams as they meet with prospects and customers on completion related issues
Liaise with all internal stakeholders (Engineering, Interior Design, Program Management, Estimation and Finance, Legal, Contract Management and Sales) to ensure Completion Definition specifications are consistent with business strategy and exceed customer expectations
Accountable for obtaining necessary management and customer approvals for the final Completion Definition Package
Follow the Aircraft build, Inform and lead our customers to ensure their readiness to start delivery activities
Coordinate and lead Aircraft delivery activities with the customer and internally to ensure a seamless process and amazing customer experience while meeting company delivery schedule targets

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Account Manager

The Account Manager will develop and manage existing client accounts with a focu...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in a relevant field (e.g., Business, Commercial Engineering, HR)
proven track record in recruitment, account management, or business development—ideally in an IT staffing context
people-person with a keen eye for matching talent to client needs
experience working in international and multicultural settings
self-motivated, resilient, and a team player
ability to build and maintain networks effortlessly with clients and candidates
fluency in English
knowledge of French and other European languages is a strong asset

Job Responsibility

Manage the full sales cycle: from identifying new opportunities and qualifying client needs, to managing the request processes, securing contracts and ensuring successful project delivery
drive recruitment efforts in collaboration with the Talent Acquisition team, aligning the right talent with the right opportunities
build lasting partnerships and establish trust-based relationships with clients
support consultants by ensuring smooth onboarding, regular follow-ups, evaluations, and career development planning

What we offer

International and fast-paced work environment with exposure to European institutions
people-first company culture that values innovation, collaboration, and diversity
ongoing career development support
dynamic office atmosphere and plenty of social events such as food trucks, BBQs, after-work drinks, family days

Onsite Delivery Manager

We are seeking a highly experienced and proactive Onsite Delivery Manager to lea...

Location

France , EVRY-COURCOURONNES

Salary:

Not provided

Inetum

Expiration Date

Until further notice

Requirements

10–15 years of experience in IT Infrastructure Operations
minimum 5 years in an onsite Delivery Manager role for IT operations projects
prior experience delivering services using a Global delivery model, Managed services model with distributed teams
experience leading transformation of ITOps
good understanding of leading transformation using AIOps
excellent communication and stakeholder management skills, with proven expertise in engaging, liaising with, and managing a diverse set of executive-level stakeholders (VP and above)
ability to articulate complex technical solutions to both technical and non-technical audiences
proven experience in IT service delivery within the hospitality industry
proven experience managing services delivered 100% by offshore (India-based) teams
strong understanding of enterprise IT infrastructure hosted on-prem

Job Responsibility

Act as the primary onsite interface for customer stakeholders across IT and business functions
manage delivery of IT operations services including Network & Storage, Backup (Commvault), OS Patching
lead and coordinate high-priority incident resolution involving Customer IT teams, third-party IT vendors, and product support teams (e.g., Nutanix, Oracle, Commvault)
ensure effective communication in French, bridging gaps between customer stakeholders and the India-based delivery team
drive SLA adherence and ensure high-quality service delivery across L1, L2, and L3 support functions
demonstrate ownership and accountability for service outcomes and customer satisfaction
collaborate with offshore teams to ensure alignment with customer and ITCi processes
support and contribute to the cloud transformation program, with a focus on learning and adapting to AWS-based operations.

What we offer

Retribution salariale
plan de carrière
plan de formation en compétences technologiques
retribution flexible (health insurance, meal tickets, childcare, transport card).

Fulltime

Account Manager

Join Everseen's Go-To-Market team and put the customer at the center of everythi...

Location

United States , Dallas; Boston

Salary:

Not provided

Everseen

Expiration Date

Until further notice

Requirements

5+ years in a sales management and development role supporting existing clients and new customers within the North American region and positioning new products into those accounts
Knowledge of and interest in AI and its use in retail
Knowledge and experience of the retail and grocery market
A true passion for delivering best-in-class customer experience
Demonstrated success in leading and securing retail client accounts and positioning new products and features
Ability to develop a comprehensive understanding of customer culture, needs and requirements with a drive to meet and exceed targets and goals
Experience of developing relationships, communicating and working with C level customers, including conducting meetings and presentations at a senior level
A positive, customer centric attitude with a desire to help reach and exceed the customers expectations
Proven ability to meet and exceed targets and generate revenue
Experience of forecasting and tracking key account metrics in a business development team

Job Responsibility

Undertake relationship management with existing customers within the North American region, ensure monthly value is recognized, and position new Everseen products with these customers
Develop a sales pipeline of new business with agreed targeted customers directly and through our partners such as NCR within the North American region
Orchestrate and run major campaigns and build relationships, with support from the rest of the Everseen team
Position Everseen’s new solutions, EverShelf and Evereagle into our existing EverCheck customer base, using enterprise SaaS selling methodologies and comprehensive ROI analysis to support those sales efforts
Establish and manage the expectations of the customer in relation to business to business requirements and service level KPIs
Be the customer “on the ground” go to person for day-to-day requests, reporting, insights and issues
Responsibility for providing and maintaining consistent updates with the business and project teams including quarterly business reviews, ROI reviews and weekly check-ins
Collaborate closely with the customer’s Business Teams and Everseen’s Delivery Team to ensure that project and system installation rollouts are professionally managed
Work with new customers to secure Proof of Concepts in order to develop and demonstrate business value and build pipeline of revenue

Account Executive – European Real Estate

Oxford Economics, a leading global economic and real estate research and consult...

Location

United Kingdom , London

Salary:

Not provided

Oxford Economics

Expiration Date

Until further notice

Requirements

Fluent French and English a must
A University degree is required
A proven, demonstratable account management or client relations track record
Must be highly organized and able to manage multiple projects at once
Candidate must have strong presentation and writing skills
Must have knowledge of Microsoft Word, Excel, and PowerPoint
Must be a self-starter, with the drive to set and reach ambitious goals
Must be a team player
Must be able to travel and drive a car
Phone and face to face sales experience

Job Responsibility

Increase usage of the subscription services and grow the client user base
Identify upsell opportunities and cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs
Provide training on the services for new users as well as offer regular client updates
Identify upcoming renewals more than three months out and communicate these with the ADAM
Answer any client questions and liaise with the relevant economists as required
Communicate any cross-sell or up-sell opportunities
Become proficient at navigating the OE website and Global Economic Databank
Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms
Working with marketing, send a monthly e-mail to RE clients updating them on product enhancements and other developments
Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations

What we offer

Private Healthcare
Employee Assistance Program
Enhanced Maternity and Paternity Leave
Workplace Nursery Scheme
Cycle to Work Scheme
Hybrid/Flexible Working
Team Gatherings and Connection Boost

Fulltime

Technical Support Engineer Manager

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

Romania , Bucharest

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience
1+ year(s) of experience of managing people
English Language: confident in reading, writing and speaking OR Fluent in German, French, Italian and confident in reading, writing and speaking English
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role
This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter

Job Responsibility

People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people
Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks
Readiness: You ensure your team has the technical skills required to provide a great customer experience
Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools
Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience

Fulltime

Customer Success Account Manager

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Costa Rica , San José

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience
Advanced proficiency in English and French (spoken and written) is required

Job Responsibility

Customer Relationship Management
Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models
Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders
Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities
Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners)
Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft
Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities
Holds, maintains, and nurtures internal stakeholder relationships
Influences and challenges senior/executive internal stakeholders
Leads business value conversations at customer executive levels

Fulltime

Senior Project Manager, Delivery

A senior client-facing role accountable for defining client solution needs and l...

Location

Switzerland , Zurich

Salary:

Not provided

Blockstream

Expiration Date

Until further notice

Requirements

7–12 years of experience in enterprise delivery leadership, program management, or project management within banking, financial services, fintech, or technology infrastructure environments
Proven leadership in building and managing high-performing teams, stakeholder management, and decision-making capabilities
Proven success delivering large-scale, complex, multi-system solutions and managing multi-workstream delivery programs in regulated environments
Demonstrated ability to define, shape, and deliver complex client solutions while maintaining rigorous program and project management discipline
Strong experience delivering solutions across banking, custody, payments, or capital markets
Proven leadership of cross-functional teams spanning Engineering, Product, Integration, and external partners
Deep understanding of solution delivery governance, project governance frameworks, dependency management, risk control, and operational readiness
Strong familiarity with modern delivery environments, including cloud, hybrid deployments, DevOps, and CI/CD-driven execution
Familiarity with agile, hybrid, and waterfall delivery models and ability to apply appropriate methodologies based on context
Ability to operate confidently with senior client stakeholders and internal leadership

Job Responsibility

Build, mentor, and lead a high-performing team to scale the delivery of financial services solutions
Own the end-to-end solution delivery lifecycle for complex enterprise and institutional client engagements, from early solution definition and delivery shaping through implementation, go-live, and steady-state operations
Partner with clients and Commercial teams during pre-sales and deal shaping to define solution needs, delivery scope, success criteria, and operational expectations
Translate solution requirements into executable delivery plans, ensuring scope, timelines, costs, dependencies, and risks are clearly defined and agreed
Plan and manage multi-workstream delivery programs, establishing project governance, reporting frameworks, and execution rhythms across delivery teams
Act as the senior delivery authority and escalation point for assigned programs, accountable for solution outcomes, quality, client satisfaction, and program-level execution
Ensure solutions are designed and planned for delivery by working closely with Industry Architecture, Integration, Product, and Engineering to validate feasibility and execution approach
Lead delivery planning and orchestration, including resource allocation, vendor coordination, dependency management, milestone tracking, risk management, and change control
Track progress against milestones, budgets, and delivery commitments, ensuring early identification of deviations and implementing corrective actions
Drive dependency management across Engineering, Product, Integration, vendors, and client teams to ensure coordinated execution

Fulltime

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Account Delivery Manager with French

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