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Account Co-ordinator role at Move With Us, part of Simplify. You will join a friendly team, working from a modern office in beautiful surroundings. The role involves working towards strict SLA's, building productive relationships, and ensuring high standards of work in a fast-paced environment.
Job Responsibility:
Arrange and confirm appointments with members of the public
Deal with external agents and provide them with clear instructions and deadlines
Organise and chase down reports to fulfil targets
Use data to produce reports
Build productive relationships to ensure consistently high standards of work
Requirements:
Customer service focused
Ability to multi-task and prioritise
Comfortable working towards strict SLA's
Able to build productive relationships
Happy talking to members of the public to arrange and confirm appointments
Happy working in a fast paced environment
Happy dealing with external agents and providing clear instructions and deadlines
Tenacious and happy to organise and chase down reports to fulfil targets
Computer literate with proficiency across the full Microsoft Office suite (Word, Excel, PowerPoint and Outlook)
Familiar with using data to produce reports
Personable yet professional
Outstanding verbal and written communication skills, particularly over the phone
Motivated to overcome problems and multi-task to ensure targets and deadlines are adhered to
Able to work autonomously and make important decisions with minimal input from others
Demonstrate a good general education, a strong work ethic, and a passion for people
Competent with Microsoft Office to include Outlook, Word and Excel