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The Account Coordinator (AC) collaborates with the Account Service team and the agency partners on the development and execution of all creative campaigns and individual client projects, whether assigned by client and/or other agency partners. The ideal AC must thrive in a high energy, fast-paced environment, have exceptional organizational skills, have a proactive attitude, excellent people skills and a sincere interest in the client(s) business. The AC is primarily responsible for ensuring that the agency output meets the agency and client objectives, meets client deadlines, and achieves the agency standard of quality and models and acts in accordance with Agency Creative (AC) 'I OWN IT' (IOI) principles.
Job Responsibility:
Supports Account Team in daily deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects
May coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure
Coordinates the products, services and advertising requirements of each client
Ensures orderly and timely completion of project work
Coordinates development of project proposals/timelines, budgets, advertising and media plans with oversight from Account Service leadership team
Facilitates all administrative duties including: weekly status reports, project documentation, client billing, and internal job management including conference reports within 24 hours of a meeting
Coordinates and executes internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project post mortem), etc
Completes tasks as necessary to support the agency and the Account Services Team
Manages small projects as assigned
Adheres to the stated process and procedures of our company
Strengthens client relationships though support of the Account Team
Gaining familiarity with the client's industry, products, business culture and competition
Has base understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business building ideas for the client and the agency
Supports Account team with metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives
When possible, represents AC at industry events and trade shows to find prospective clients and employees while emanating a professional manner and appearance
Billing (creating contracts, creating lines on the billing document, continually following up with vendors for signatures, answering questions that arise from finance)
Proofing (requesting assets, downloading/uploading assets, sending out proofs, passing feedback on proofs back to the designers, etc)
Requirements:
Functional expertise within Agency or in-house Creative 0-2 years
Project management 0-2 years
Bachelor's degree (BA/BS) from four-year college or university (preferably in marketing, advertising or related field)
Ability to communicate clearly and concisely, verbally and in writing
Results oriented and self-motivated
Ability to balance multiple priorities and meet deadlines
Ability to work both independently and as part of a team
Strong work ethic and attention to detail, reliably and great energy
Knowledge of marketing program development and implementation
Knowledge of marketing communications or integrated marketing
Proficiency in Excel, PowerPoint and Word required
What we offer:
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth