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We are seeking an Account Coordinator to support our CPG clients on packaging design projects from start to finish. This is an entry level position that will grow to develop a deep understanding of client goals and assisting with the organizational and administrative aspects needed to meet them. This Account Coordinator will collaborate closely with the design team to help ensure projects are delivered accurately, on time, and within budget.
Job Responsibility:
Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account Team and provides timely responses to all inquiries.
Participates in meetings with existing clients and internal teams to identify adequate new services/offerings to meet clients’ evolving needs as required.
Ensures high quality standards in all client deliverables.
Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams.
Partners with the client, the Account Team, and project teams to resolve identified project issues.
Ensures accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
Initiates new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
Partners with Client Integration and the Account Team to ensure a smooth transition for new clients
attend pre-integration and planning meetings as needed.
Supports profitability efforts by focusing on the efficient, accurate, and timely coordination of the assigned project activities.
Supports the development of innovative proposals to capture both account growth and new business opportunities.
Works with account executives to coordinate copy and proofs.
Additional duties as assigned.
Requirements:
Bachelor’s Degree in Marketing, Business, Graphic Arts, Advertising or related field
4+ years of previous account/project coordination or marketing experience
or equivalent combination of education and experience
High degree of proficiency MS Office Suite, Outlook & Internet applications
Basic understanding of effective Creative Design practices, trends, techniques, and processes across one or more touchpoints or mediums (e.g. packaging, in-store, online, mobile, print, direct)
Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Solid understanding and application of mathematical concepts
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Ability to work with and influence peers and senior management
Self-motivated with critical attention to detail, deadlines and reporting
Ability to work overtime as necessary
What we offer:
full benefits and overtime for over 40 hours works
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