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Our client, a mission-driven non-profit organization, is seeking a highly organized and personable Account Coordinator to join their team. This key role supports ongoing relationships with donors, partners, and stakeholders, ensuring top-notch service and smooth day-to-day operations.
Job Responsibility:
Serve as a primary point of contact for assigned accounts, providing exceptional support and timely responses to inquiries
Coordinate and track account-related activities, including donation processing, partner communications, and event participation
Maintain detailed and accurate records in CRM and reporting systems
Support fundraising campaigns, outreach initiatives, and special events
Assist with the development and distribution of communications, presentations, and reports to stakeholders
Collaborate with internal teams to ensure client and partner needs are met promptly and professionally
Help resolve account issues or escalate complex matters to management when necessary
Requirements:
Previous experience in account coordination, customer service, or administrative support, preferably in a non-profit or mission-driven environment
Strong organizational skills with the ability to manage multiple projects and priorities
Exceptional written and verbal communication abilities
Proficiency in Microsoft Office Suite
experience with CRM systems a plus
Attention to detail and a proactive approach to problem-solving