Account Coordinator Job at 360 Resourcing Solutions (Warrington)

Account Coordinator

360 Resourcing Solutions

Location:
United Kingdom , Warrington

Category:
Office Administration

Contract Type:
Employment contract

Salary:

25396.80 - 27500.00 GBP / Year

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Job Description:

As an Account Coordinator at HSL, you will be integral to our operations, supporting service delivery while ensuring customer satisfaction and internal efficiency. We’re a people-focused company that offers career development opportunities and fosters a dynamic, supportive work environment. In this role, you’ll collaborate with both colleagues and customers to ensure processes align with their needs. As part of the Operations team, you’ll help foster a workplace culture of teamwork, growth, and support—contributing to a positive and efficient working environment for all.

Job Responsibility:

Create and maintain contract files, ensuring all relevant information is included and orders are entered into the contract register
Generate contract correspondence and create service directors to manage the service programme
Perform invoicing on Sage, ensuring entries are accurately recorded in the contract register against the relevant order
Update contract registers with completed works from Parts Usage for work in progress by the end of each Tuesday
Provide updates to programmes and offer support to the Account Manager on operational tasks
Act as a liaison between departments to meet the needs of engineers and clients
Handle incoming calls and enquiries from customers and engineers, responding promptly and efficiently
Raise calls to engineers for additional work requirements as needed
Provide general administrative support, assisting managers with account-related tasks
Maintain the quality management system and provide necessary information to the central services team
Log and manage customer, site, and supplier enquiries/complaints, ensuring they are assigned to the right person for resolution
Ensure a safe working environment, maintain office supplies, and use equipment efficiently while considering environmental impact

Requirements:

A Passion for People
Exceptional Organisational Skills
Strong Team Spirit
Proven Ability to Adapt Quickly
Tech-Savvy Mindset
Proactive Problem-Solving

What we offer:

Pension scheme
Annual leave entitlement: 25 days per annum + Bank Holidays
Company Sick Pay Scheme
Kin Hub – Our Employee Assistance Programme, which provides support in various aspects of life, including mental health, financial assistance, and neurodiversity
Reward Gateway – Exclusive discounts at 100s of retailers
Free eye test every 2 years
Free on-site parking

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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