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Legends Global Logo Legends Global · Sales

Account Coordinator

United States, Buffalo 22.00 - 26.00 USD / Hour · Job Posted February 20, 2026
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Job Description

The Account Coordinator is responsible for executing orders to ensure the customer experience is as smooth as possible to aid in business growth and retention. The Account Coordinator oversees customer orders from start to finish to ensure completion, accuracy, and customer satisfaction.

Job Responsibility

  • Execute orders to ensure a smooth customer experience
  • Oversee customer orders from start to finish to ensure completion, accuracy, and customer satisfaction
  • Quote product based on customer specifications
  • Order product based on customer requests
  • Complete art sheets required prior to an item being prepared for production
  • Input customer orders into invoicing system
  • Review customer billing and invoicing prior to submission
  • Review and update quarterly WIP reports and submit to Vice President of Sales
  • Provide customer support regarding orders, returns, shortages, damages, and back ordered products
  • Process customer credits in the invoice system
  • Support outside sales Representatives and their customers
  • Reconcile vendor invoices with customer invoices
  • Meet with customers to determine their needs and advise them
  • Check in and receive products from vendors when time sensitive
  • File customer order documentation
  • Attend outside sponsorship events and company sales

Requirements

  • Good interpersonal and customer service skills
  • Well-developed verbal and written communication skills
  • Ability to work with internal and external clients
  • Sound organizational, records management, time management skills
  • Attention to detail
  • Ability to effectively prioritize responsibilities
  • Ability to meet assigned deadlines
  • Ability to manage related stress
  • A bachelor’s degree
  • A minimum of one year of experience in a similar position
  • Proficient in Microsoft Office products, invoicing systems, online vendor sites

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid vacation
  • 401k plan
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