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Econoprint is hiring an Account Coordinator (AC) to join our Sales team in Verona, WI. In this full-time, on-site role (Monday–Friday), you’ll build and grow relationships with existing and prospective commercial clients. The AC helps identify business needs, develop long-term strategies, and deliver custom visual communication solutions that drive revenue and ensure client satisfaction.
Job Responsibility:
Client Relationship Management: Develop and maintain strong, long-term, and profitable relationships with assigned client accounts
Strategic Planning: Create and execute long term account plans and sales initiatives to drive significant growth, market share, and the expansion of Econoprint’s suite of visual communication solutions
Consultative Selling: Act as a trusted advisor, understanding clients’ industries, roles, competitive landscapes and business objectives to craft tailored solutions and offer strategic guidance
Collaboration: Coordinate regularly to align internal and vendor resources to ensure clients’ needs are met
Performance Analysis: Track and analyze market trends, account performance indicators, and project results to monitor client satisfactions, identify opportunities, improve processes, and optimize account strategies
Advocacy: Serve as the voice of the customer internally, advocating for client needs and influencing product and service development based on strategic client requirements
Requirements:
Interpersonal & Communication Skills: Strong ability to build rapport, foster trust, and communicate complex messaging effectively with clients, vendors, and internal teams
Analytical & Problem Solving: Proven ability to analyze data to identify trends and seek internal efficiencies. Develop creative solutions to clients’ challenges and manage complex evolving projects to ensure deliverables that meet clients’ goals and drive revenue growth
Sales Experience: A track record of meeting and exceeding sales goals, with experience in consultative cross-selling and up-selling techniques, strategic selling, and account management
Technical Proficiency: Familiarity with print industry estimating and production software, Microsoft Office Suite, and Adobe Acrobat Reader
Business Acumen: Understanding of print and sign industry trends and how to leverage Econoprint’s visual solutions to support client business models, with perspective from various industries and roles
Organizational Skills: Excellent organizational, time management, and project management skills to handle multiple concurrent complex projects in addition to daily correspondence with clients, data entry, and evolving project deliverables. Effectively coordinate internal teams, third party vendors, and client deadlines to ensure project completion is accurate, timely, and meets client expectations
Associate’s degree in business administration, Marketing, or related field is preferred
3-5 years of customer service experience required
Sales experience in a print, sign, or related industry preferred
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