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Randstad Logo Randstad · Customer Service

Account Coordinator

Netherlands, Hoofddorp 18.03 EUR / Hour · Job Posted July 04, 2026
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Job Description

Are you a customer-focused professional who thrives in a dynamic, inside sales environment? Do you take ownership, think in terms of opportunities, and want to contribute to a more sustainable logistics chain? Become the new Account Coordinator for the Benelux market at Container Centralen (CC) in Hoofddorp!

Job Responsibility

  • As an Account Coordinator, you are the main contact for our customers in the Benelux region. You oversee the full inside sales and service process, ensuring a smooth and professional customer experience
  • You work closely with your colleagues in the Sales & Support (SAS) team and chip in to support other regions when needed
  • You maintain strong customer relationships, identify commercial opportunities, and conduct proactive sales campaigns and follow-up activities. You also prepare quotations and contracts
  • You handle the onboarding of new customers, keep customer data up-to-date, and support the proactive monitoring of customer balances and debtor management
  • You handle customer enquiries, complaints, and service requests quickly, efficiently, and professionally
  • You gather valuable signals and insights from the market and actively share them with Key Account Managers and internal stakeholders

Requirements

  • You have a Higher Professional Education level of working and thinking (Bachelor level). Experience in logistics, supply chain, or a commercial environment gives you a great head start
  • You speak and write fluent Dutch (native level) and professional English
  • You are proficient with Microsoft Office and have a commercial, result-driven mindset
  • You are extremely customer-focused, think in solutions, and strengthen the performance of the entire team

What we offer

  • An attractive hourly wage of € 18.03
  • Fun team
  • A full-time position of 40 hours per week
  • Hybride workplace
  • Plenty of opportunities to develop
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