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Account Coordinator, Grocery & Retail

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Uber

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Location:
Spain , Madrid

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Account Coordinator for the Grocery & Retail business at Uber Eats will drive business growth and innovation by supporting partner managers handling a critical portfolio of retailers. The ideal candidate will be able to build processes and scale efforts to achieve an expansion of the merchant's business at Uber. A successful account coordinator deeply understands our partners, builds positive relationships with decision makers, influences throughout the organization, and optimally identifies and exploits opportunities to improve core business metrics.

Job Responsibility:

  • Working hand in hand with a senior partner manager to craft initiatives to develop the topline (orders, clients, revenue) and improve operations of merchants
  • Managing the SMB (small and medium businesses) retail portfolio across Spain
  • Building long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
  • Key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
  • Supporting your portfolio of clients with day to day asks as well as long term plans
  • Acting as an ambassador of Uber Eats mission, brand, and product

Requirements:

  • At least 1-3 years of professional experience in a fast-paced, client-facing or operational support role (e.g. account coordination, sales support, customer success, or project coordination)
  • Excellent written and verbal communication skills in both Spanish and English
  • Comfortable with spreadsheets (Excel or Google Sheets) and eager to learn new tools
  • Good attention to detail
  • English working proficiency and Spanish native proficiency

Nice to have:

  • Interest about on demand delivery and retail
  • Willingness to get into the weeds (no matter how deep) and push through despite difficulties
  • Customer obsession, proactivity and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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