Account Coordinator, Customer Experience Job at Amsive (New York, NY)

Customer Experience Coordinator

We are seeking a detail-oriented and customer-focused professional to join a col...

Location

United States , Denver

Salary:

Not provided

Beacon Hill

Expiration Date

Until further notice

Requirements

0-1 years of experience in a customer service, administrative, or operations-focused role
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Comfortable working in a fast-paced, team-oriented environment
Proficiency in Microsoft Office (Excel experience is a plus)
Bachelor's degree or equivalent experience preferred

Job Responsibility

Provide responsive, high-quality support to customers and internal partners
Communicate with customers via email and occasional phone outreach to address questions and resolve issues
Assist with tracking account activity, reviewing information for accuracy, and escalating discrepancies as needed
Support billing and reporting processes, ensuring timely and accurate documentation
Partner cross-functionally to resolve customer inquiries and maintain strong service delivery
Maintain organized records and monitor account status to identify and address potential issues
Contribute to team processes and provide updates on ongoing work

Fulltime

Customer Account Coordinator

The Job You Will Perform: Responsibility to communicate with customers estimate ...

Location

United States , San Antonio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED
Bilingual English/Spanish
Preferred experience working in a manufacturing environment
Preferred computer data-entry experience
Preferred experience in the corrugate box industry
Five years of customer relations experience preferably 1 years industry specific customer relations experience
Action Oriented
Being Resilient
Problem Solving
Time Management

Job Responsibility

Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity
Take customer orders either directly from customers or account managers
Place orders on a timely basis for purchases of materials and supplies to be used in production
Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions
Process purchase orders coordinate account credits and maintain customer data
Work with production staff and utilize KIWI system to achieve on-time customer deliveries

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Account Coordinator

We are seeking a detail-oriented and customer-focused Customer Account Coordinat...

Location

United States , Scotia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 3 years of customer service experience required
High school diploma/GED required
bachelor’s degree preferred
Experience in manufacturing, supply chain, or production environments preferred
Strong Microsoft Office proficiency, particularly Excel and Word
Ability to perform basic math functions (fractions, percentages, quantity calculations)
Excellent written and verbal communication skills

Job Responsibility

Serve as the primary liaison for customer accounts, ensuring a high-touch, detail oriented customer experience
Convert customer purchase orders into manufacturing production orders
Coordinate raw materials and tooling to support production schedules
Communicate order status, estimates, changes, and confirmations to internal and external stakeholders
Monitor and manage customer inventory levels, including warehoused items and FIFO processes
Investigate and resolve order discrepancies, quality concerns, aged inventory, and overdue accounts receivable
Collaborate daily with operations, shipping, maintenance, sales, pricing, and design teams
Support implementation of new customer items and ensure tooling, artwork, and CAD approvals are complete
Create and manage customer-specific reports (order status, on-time delivery, inventory levels, forecasts, etc.)
Provide data reporting on orders, sales, and inventory to management and sales teams

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Customer Account Coordinator

We are looking for a highly motivated and detail oriented Wholesale Customer Ser...

Location

United Kingdom , London

Salary:

Not provided

Wolverine Worldwide

Expiration Date

Until further notice

Requirements

Minimum 2 years’ experience in a branded or wholesale customer service environment
Strong customer service orientation and communication skills
SAP experience preferred
European language skills highly desirable
Proactive, adaptable, and enthusiastic approach
Strong organisational skills with the ability to prioritise effectively under pressure
Collaborative team player with a willingness to contribute ideas and improvements
Strong Excel and general Microsoft Office skills

Job Responsibility

Consistently meet internal and external customer expectations
Identify opportunities to improve service levels and customer satisfaction
Build strong relationships with customers through trust, professionalism, and proactive communication
Represent Wolverine brands with a positive, solutions‑focused mindset
Enter customer orders into SAP accurately within 24 hours
Acknowledge forward orders within 48 hours and confirm delivery dates in line with company guidelines
Maintain an accurate order book and proactively update customers on changes
Monitor orders through to dispatch, preventing delays and ensuring high service delivery
Handle order enquiries promptly and in full compliance with company policies
Ensure that all orders are processed in line with our policies & procedures

Carrier Account Coordinator

We are looking for a Carrier Account Coordinator to support carrier relationship...

Location

United States , Gastonia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in account coordination, training support, vendor management, customer success, or a related function
Demonstrated ability to lead or facilitate training, coaching, tutoring, or instructional sessions for diverse audiences
Working knowledge of vendor relationships, compliance tracking, agreements, and contract administration
Experience creating or maintaining client, business, or data-driven reports with strong attention to detail
Proficiency with business systems such as HubSpot, QuickBooks, or similar platforms used for account and operational support
Strong communication and customer support skills with the ability to build trust and manage follow-up effectively
Solid organizational skills and the ability to balance multiple priorities in a fast-paced environment

Job Responsibility

Coordinate ongoing communication with carrier and vendor partners to support account needs and maintain productive business relationships
Deliver training sessions and onboarding support to help team members and partners understand processes, service expectations, and compliance standards
Monitor vendor documentation, agreements, and contract-related records to help ensure requirements are current and properly maintained
Prepare and distribute business, client, and operational reports by gathering data, checking accuracy, and summarizing key findings for stakeholders
Use systems such as HubSpot and QuickBooks to update account information, track activities, and support daily administrative workflows
Respond to partner and customer inquiries with a service-focused approach, resolving issues or escalating concerns when needed
Assist with evaluating service outcomes and employee or partner performance metrics to support continuous improvement efforts
Maintain organized records and help coordinate process updates, including operational changes related to internal tools or workflows when assigned

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan

Customer Account Manager

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of account management, customer success, or client relationship experience
Experience in logistics, transportation, freight, supply chain, or shipping preferred
Strong communication, problem-solving, and relationship management skills
Ability to manage multiple priorities and work effectively in a fast-paced environment
Proficiency with CRM systems and Microsoft Office Suite
Strong attention to detail and follow-through
Bachelor’s degree preferred but not required based on experience
Knowledge of shipping processes, freight coordination, and customer account support
Experience working with cross-functional operational teams
Ability to analyze account activity and identify growth opportunities

Job Responsibility

Manage a portfolio of client accounts and serve as the main point of contact for day-to-day needs
Build and maintain strong client relationships to ensure satisfaction, retention, and long-term partnership
Coordinate with operations, dispatch, customer service, and billing teams to ensure timely and accurate service delivery
Monitor shipments, resolve service issues, and provide proactive updates to customers
Identify opportunities to expand services within existing accounts
Prepare account reports, track service metrics, and communicate performance results to clients and leadership
Support pricing discussions, contract renewals, and service agreements
Address customer concerns with urgency and professionalism while ensuring timely resolution
Maintain accurate client records, activity notes, and account updates in CRM systems
Partner cross-functionally to improve processes and enhance the overall customer experience

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Customer Experience Specialist, China Market

The Singapore Office of CloserStill Media (CSM) is seeking a proactive and custo...

Location

Singapore , Singapore

Salary:

3000.00 - 3500.00 SGD / Month

CloserStill Media

Expiration Date

Until further notice

Requirements

Fluency in Mandarin Chinese (professional written and spoken skills) and proficiency in English
Familiarity with WeChat as a business communication tool
Strong organisational skills with the ability to multitask and manage multiple customer requests efficiently
Excellent interpersonal and communication skills, with a customer-focused mindset
Ability to work collaboratively with cross-functional teams
Detail-oriented with a problem-solving attitude

Job Responsibility

Act as the main point of contact for Chinese customers, post-confirmation of contract, coordinating their needs with Marketing, Operations and Finance teams
Guide customers through the registration process on Swapcard, TechWeek app primarily for exhibitors, key visitors, and Chinese VIPs
Assist customers with the use of WeChat for event-related communications
manage and operate the designated China WeChat account
Support customers in completing application forms and requests for event-related services, including furniture, AV equipment, logistics, and other requirements
Collaborate closely with customers during their integration into the Ezone platform and other event digital tools
Build and improve cross-team relationships through improving processes, workflows, and alignment to ensure we have the best tools, offerings, educational resources to support our customers
Anticipate customer needs and proactively resolve issues to enhance customer satisfaction
Manage customer status communications internally to highlight successes and potential problems before they escalate
Facilitate interaction and workflow between project team members (Sales, Marketing, Operations, Finance) to ensure deliverables and metrics are delivered on time

Fulltime

New