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This is an exciting ground level opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. Our Account Consultants provide first class support and assistance to numerous clients on our network. These include both high profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to client on the Awin network, advising on how to make their affiliate program work and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.
Job Responsibility:
Teach Advertisers how Affiliate Marketing works and how to use the Awin interface
Advise Advertisers on industry best practises
Advise on strategies for the optimisation of Advertiser programmes
Mediate between Publishers and Advertisers when disputes arise
Deliver presentations to Advertisers about program and publisher performance
Deliver sector relevant opportunities
Support on internal projects aligned with company and department goals
Support the onboarding process of new advertisers to ensure that sales forecasts are achieved
Monitoring and analysis of monthly performance and enforce optimization measures in line with client needs to reach full potential
Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
Identify opportunity for optimisation and provide expert guidance to clients on how to achieve their goals
Support VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
Collaborate closely with cross-functional teams to identify optimization + growth opportunities, establish strong relationships with clients, and enhance engagement
Support the developing, running and optimizing of risk management processes across the Platform Services portfolio
Proactively help to identify new advertiser risks and opportunities through data analysis and qualitative metrics
Requirements:
Core understanding of affiliate marketing
Strong communication skills (both verbal and written)
Superb presentation skills and confidence in presenting in front of clients
Excellent computer literacy including MS Word, Excel and PowerPoint
Show impeccable attention to detail for internal and external facing work
Demonstrate a proactive approach to improving efficiencies and quality of work
Able to prioritise workload and meet multiple deadlines
Be highly organised and able to juggle several tasks simultaneously
Willing to help peers and pick up additional tasks to share workload
Once settled, be approachable and help train more junior members of staff in the company
What we offer:
Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay with no reduction to annual holiday allowance
variety of different paid special leaves
Flexi-Office and hybrid/remote work possibilities to work across Awin regions
Remote Working Allowance: monthly allowance to cover part of running costs
support in setting up remote workspace
Health & Well Being: access to various initiatives and sports offers
Multisport Card
Medicover or Luxmed health insurance
Development: access to Awin Academy training suite