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Account Consultant - Affiliate Marketing

United Kingdom, London · Job Posted February 14, 2026
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Job Description

This is an exciting ground level opportunity for someone looking to get their foot in the door of the fast paced and exciting digital marketing world. Our Account Consultants provide first class support and assistance to numerous clients on our network. These include both high profile brands and specialist sites. You will work alongside a pool of Account Consultants, providing support to client on the Awin network, advising on how to make their affiliate program work and ‘teaching them the ropes’. As an active member of the team, you will focus on being responsive, enthusiastic, and accurate in the delivery of your Account Consultative service.

Job Responsibility

  • Teach Advertisers how Affiliate Marketing works and how to use the Awin interface
  • Advise Advertisers on industry best practises
  • Advise on strategies for the optimisation of Advertiser programmes
  • Mediate between Publishers and Advertisers when disputes arise
  • Deliver presentations to Advertisers about program and publisher performance
  • Deliver sector relevant opportunities
  • Support on internal projects aligned with company and department goals
  • Support the onboarding process of new advertisers to ensure that sales forecasts are achieved
  • Monitoring and analysis of monthly performance and enforce optimization measures in line with client needs to reach full potential
  • Deliver the Essentials SLA to advertisers beyond the first 3 months, supporting their development and growth on the network
  • Identify opportunity for optimisation and provide expert guidance to clients on how to achieve their goals
  • Support VIP clients by focusing on high-potential, high-risk customers to drive program growth, optimize performance, and reduce churn
  • Collaborate closely with cross-functional teams to identify optimization + growth opportunities, establish strong relationships with clients, and enhance engagement
  • Support the developing, running and optimizing of risk management processes across the Platform Services portfolio
  • Proactively help to identify new advertiser risks and opportunities through data analysis and qualitative metrics

Requirements

  • Core understanding of affiliate marketing
  • Strong communication skills (both verbal and written)
  • Superb presentation skills and confidence in presenting in front of clients
  • Excellent computer literacy including MS Word, Excel and PowerPoint
  • Show impeccable attention to detail for internal and external facing work
  • Demonstrate a proactive approach to improving efficiencies and quality of work
  • Able to prioritise workload and meet multiple deadlines
  • Be highly organised and able to juggle several tasks simultaneously
  • Willing to help peers and pick up additional tasks to share workload
  • Once settled, be approachable and help train more junior members of staff in the company

What we offer

  • Flexi-Week and Work-Life Balance: flexible four-day Flexi-Week at full pay with no reduction to annual holiday allowance
  • variety of different paid special leaves
  • Flexi-Office and hybrid/remote work possibilities to work across Awin regions
  • Remote Working Allowance: monthly allowance to cover part of running costs
  • support in setting up remote workspace
  • Health & Well Being: access to various initiatives and sports offers
  • Multisport Card
  • Medicover or Luxmed health insurance
  • Development: access to Awin Academy training suite
  • local language course
  • Appreciation: peer-to-peer voucher program

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