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Account Collection Specialist

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Old Dominion University

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Location:
United States , Norfolk

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.

Job Responsibility:

  • Performing the assignment
  • accounting
  • and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures
  • Finalizes accounts with the Department of Taxation
  • Performs the assignment of Perkins loans
  • Provide a central point of communication for collection agencies and internal staff

Requirements:

  • Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications
  • Working knowledge of state and federal regulations concerning delinquent accounts and collection laws
  • Working knowledge of Generally Accepted Accounting Principles
  • Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts
  • Demonstrated proficiency with Microsoft Office applications, especially Excel
  • Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral
  • Ability to compose effective collection correspondence
  • Demonstrated ability to work with automated financial systems
  • Demonstrated ability to perform complex mathematical computations
  • Some closely related working experience in the collection of delinquent accounts or in student accounts receivable

Nice to have:

  • Some Banner experience
  • Financial Aid, Student Services, Student Account or related background preferred
  • Bachelor’s Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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