Account Advisor Job at Elevance Health (Woodland Hills)

Job Description

The Account Advisor is responsible for partnering with sales and account associates in the growth and retention of existing accounts.

Builds relationships internally and externally to meet client needs and understand priorities
Manages high profile sales, claims, and benefit issues by researching, resolving and responding to accounts, members, and brokers
Conducts and facilitates meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales
communicates with internal partners to assist with upsells
Responds to request for proposal ("RFP") in coordination with sales support
Collaborates with internal stakeholders to meet and exceed client expectations
Utilizes internal and external client reporting
Respond directly to client on the behalf of strategic account associates as needed
Mentors and coaches team members while acting as subject matter expert on processes
Completes projects outside the department on matters of significance with the authority to represent the department
Assists with competitive situations within assigned accounts or group market, analyzes information, and develops proposals and execution plans to management

BA/BS and a minimum of 4 years of related experience
any combination of education and experience which would provide an equivalent background
Sales license required where necessary or the ability to obtain within 60 days of hire