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We are looking for a new colleague to join our Business Desk team in Brno on a part-time basis (6–7 hours per day). If you enjoy administrative work, communication, and making sure things run smoothly, this role may be a great fit for you.
Job Responsibility:
Handling customer complaints and creating RMA cases
Coordinating repairs with the repair center and monitoring timely return to the reseller
Communicating within our internal system with the call center, client, repair center, and the client’s logistics partner
Communicating with the reseller using predefined email templates
Requirements:
Previous administrative experience (an advantage, not a must)
Good command of English – especially written (used daily)
Proficiency in MS Office (Excel, Outlook)
Accuracy, reliability, and the ability to work independently
Nice to have:
Previous administrative experience
What we offer:
Home office every Thursday and Friday
Flexible working hours with a fixed core time from 9 a.m. to 3 p.m.
Supportive colleagues and thorough onboarding
A meaningful role — you will be a key link between our client, resellers, and service partners
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