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Account Administrator

United Kingdom, Bournemouth 25000.00 - 28000.00 GBP / Year · Job Posted June 18, 2025
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Job Description

Are you experienced in billing, detail oriented and an excel whizz? If so, we have the perfect opportunity for you! You will be working within a lively, high energy and sociable environment based in central Bournemouth. The company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!

Job Responsibility

  • Help customers with billing questions in a clear and friendly way
  • Solve billing issues from start to finish
  • Set up new contracts and upgrades in our billing system
  • Make sure all charges are correct and easy to understand
  • Explain bills to customers in a simple, reassuring way
  • Set up and manage Direct Debits
  • Help with missed payments in a professional, helpful manner

Requirements

  • Experience in billing or customer service
  • Confident using Excel and working with data
  • Familiar with Xero
  • Great attention to detail and communication skills
  • A positive, can-do attitude

What we offer

  • Early finish Fridays
  • Social outings
  • Summer parties
  • Your birthday off
  • Monthly team awards

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