Account Administrator, Robert Half

Robert Half

Location:
United States, Hunt Valley

Category:
Insurance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit.

Job Responsibility:

Process employee and account terminations
Process invoices and payments of accounts
Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.
Process incoming and outgoing mail daily
Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems
Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary
Attend in-house training sessions
Maintain a professional and helpful manner at all times
Maintain high degree of accuracy and timeliness
meets or exceeds performance standards
Ability to analyze processes and procedures to determine more efficient methods of providing administrative support

Requirements:

Process employee and account terminations
Process invoices and payments of accounts
Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.
Process incoming and outgoing mail daily
Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems
Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary
Attend in-house training sessions
Maintain a professional and helpful manner at all times
Maintain high degree of accuracy and timeliness
meets or exceeds performance standards
Ability to analyze processes and procedures to determine more efficient methods of providing administrative support
Proficiency in Management System is necessary for managing and organizing account information
Proficiency in Microsoft Word is required for creating and editing documents
Excellent correspondence skills are essential for communicating effectively with clients and team members
Strong customer service skills are required for handling client inquiries and issues
Experience in data entry is necessary for maintaining and updating account records
Ability to automate processes for efficiency and accuracy in account management
Experience in account adjustments is required to rectify any discrepancies in client accounts

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Administrator