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An exciting opportunity has arisen to join our Accommodation team, working within our Luxury accommodation across the Longleat Estate. This is a vital role, ensuring front line delivery of our guest experience is at a premium standard. Responsible for ensuring standards are upheld, and supporting our guests to have a positive, informed, safe and memorable experience.
Job Responsibility:
To clean and carryout various housekeeping duties including changeover cleaning, sparkle cleaning and bed making
To clean, test and maintain Hot Tubs
To organise and prepare linen packs for properties
To work to a given timeframe when cleaning each accommodation to ensure efficiency
Pre-check in audits for each property to health and safety is upheld at required standard for each property
Monitor and maintain high levels of cleanliness in accommodation, storage areas, linen rooms, and all other working areas
Proactive maintenance checks, low level maintenance jobs and report through reporting channels
Delivery of weekly and monthly checks for thorough examination of each property both internally and externally
Co-ordinating any problems relating to the properties with the required stakeholders to ensure all issues are responded to in a timely manner, minimizing any disruption to the guests stay and experience at Longleat
Requirements:
Full manual Driving License
Cleaning experience
A good level of IT Literacy
Experience working in customer service
Be a proactive thinker committed to excellence
Be efficient, ability to multi-task with excellent attention to detail
Ability to use initiative and work independently without direct supervision
What we offer:
29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise