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Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
Job Responsibility:
Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests
Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately
Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards
Ensuring your team have the right tools and stocks to do their job efficiently and effectively
Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us
Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback
Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching
Provide your team with feedback and support based on performance data
Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures
Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager
Requirements:
Experience supervising a team
The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time
The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required
The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively
A leadership style that gets the best out of diverse teams
A full UK driving licence
What we offer:
The chance to develop your skills and boost your career across our 65 parks
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
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