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Do you thrive in a fast-paced environment and enjoy ensuring exceptional guest experiences? Are you passionate about hospitality and maintaining the high standards of a world-renowned brand? If so, then we want to hear from you! We are now looking for an Accommodation Supervisor to join our vibrant team. In this role, you will play a pivotal role in ensuring the smooth operation of our housekeeping department.
Job Responsibility:
Support the Accommodation Manager in overseeing daily housekeeping operations, ensuring rooms meet our high standards of cleanliness and guest satisfaction
Cleaning and maintaining rooms to the highest of standards
Prepare and distribute room assignment lists, housekeeping schedules, and linen requirements
Liaise with the Front Desk regarding room status, guest requests, and special needs
Conduct room inspections and address any discrepancies or maintenance issues promptly
Manage housekeeping team members, including assigning tasks, monitoring performance, and providing feedback
Maintain accurate records and reports related to room status, housekeeping supplies, and guest requests
Uphold company policies regarding staff conduct, hygiene, and uniform standards
Contribute to a positive and collaborative work environment
Requirements:
Minimum of 1 year of experience in a supervisory housekeeping role within a hotel environment
Excellent communication, interpersonal, and organizational skills
Strong attention to detail and a commitment to quality standards
Ability to work independently and as part of a team in a fast-paced environment
Proficiency in a hotel management system (e.g., OPERA) is a plus
Positive and enthusiastic attitude with a genuine passion for hospitality
Nice to have:
Proficiency in a hotel management system (e.g., OPERA) is a plus
What we offer:
Competitive salary
Health Insurance and Pension contributions
Vibrant and supportive work environment with a focus on professional development
Potential for growth within the iNUA Hotel Collection
Professional learning and development opportunities
Team members discounts on hotel stays, dining, and amenities