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Shift Manager role in the Accommodation department at the Bognor Regis resort, responsible for operational plans, team management, and guest experience. This is an operational guest facing role covering a 5-day working week over 7 days with shifts between 8am and midnight.
Job Responsibility:
Ensure daily operational plans are fulfilled by ensuring relevant tasks and objectives are carried out by the team
Ensure team are in the right place at the right time to manage fluctuating guest demand whilst keeping operational standards and guest experience high
Support and coach the team to deliver a great experience and drive key targets such as add on sales or promotions
Spend majority of time within the venue and with guests
Requirements:
Experience as a leader from within a warehouse or similar accommodation stores environment
Experience in managing a team during a shift on key tasks and objectives
Previous experience in leading within a busy team in fast paced environments
Ability to manage multiple priorities and adapt quickly to changing requirements
Understanding of an environment where a balance of speed and quality is important
Confidence to direct and respond in any situation whilst delivering consistent brand standards
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