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We are looking for an Accommodation Specialist to support leave administration and workplace accommodation efforts for a hospitality organization in San Bernardino, California. This Long-term Contract position is ideal for a detail-oriented human resources specialist who can interpret employment regulations, manage sensitive cases with care, and partner effectively with employees, leaders, and external administrators. The role focuses on ensuring compliant handling of leave and accommodation matters while maintaining accurate records, clear communication, and a smooth return-to-work experience.
Job Responsibility:
Act as the primary resource for disability accommodation requests and leave-related programs, applying company guidelines and relevant employment laws to each case.
Partner with the third-party leave administrator to review claims, verify supporting documents, and move cases forward accurately and on schedule.
Enter and update leave events, extensions, and return-to-work actions in HR systems while keeping case records complete, organized, and confidential.
Stay in contact with employees during approved leave periods and help coordinate communication with managers to support successful reintegration to work.
Work with internal teams to restore system access, job readiness, and other practical needs before an employee returns from leave.
Support policy development by helping evaluate and refine leave and accommodation practices in line with federal, state, and local requirements.
Monitor open accommodation and leave matters from intake through resolution, following up on next steps and sharing status updates with leadership as appropriate.
Prepare clear written communications regarding case status, required documentation, timelines, and final outcomes, ensuring all files meet quality standards.
Requirements:
Bachelor’s degree in Human Resources, Business Administration, Healthcare, or a closely related field.
At least five years of progressively responsible human resources experience with direct involvement in leave administration and workplace accommodations.
Minimum of two years of hands-on experience managing ADA and interactive process cases.
Knowledge of local, state, and federal employment laws related to leave, disability accommodation, and employee relations.
Ability to handle sensitive employee information with discretion and maintain accurate case documentation.
Experience working with HR information systems and case tracking tools to manage leave activity and reporting.
Strong written and verbal communication skills, with the ability to explain processes and expectations clearly to employees and leaders.
Background in employee relations, investigations, labor relations, or performance management is strongly preferred.
What we offer:
medical, vision, dental, and life and disability insurance