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We are seeking an Accommodation Manager to lead the interactive process for workplace accommodations across the enterprise, supporting employees and applicants with disability-related, and religious accommodation needs. It manages accommodation requests, ensures legal compliance, and provides internal consulting and training on accommodation and leave of absence processes. The role differentiates by integrating program development, vendor management, and collaboration with subject matter experts to optimize accommodation outcomes. Success is measured by compliance with accommodation regulations, effective accommodation delivery, and partner satisfaction.
Job Responsibility:
Lead complex workplace accommodation requests ensuring compliance with federal, state, and local regulations across the enterprise
Facilitate the interactive accommodation process for applicants requiring adjustments to apply for positions
Collaborate with internal and external experts to integrate accommodation solutions with available programs and resources
Maintain accurate documentation, tracking, and reporting of all accommodation requests and related activities
Develop and deliver training and communications to HR and managers on accommodation policies, processes, and regulatory impacts
Oversee vendor relationships, managing performance and service delivery to support accommodation programs
Ensure governance/compliance at case and program level and partner with legal team to calibrate and get legislative interpretation and guidance as needed
Also responsible for other duties/projects as assigned by business management as needed
Requirements:
Bachelors Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience or combination of education and experience deemed equivalent
4+ years recent and progressively more responsible experience assessing and coordinating return to work and disability accommodation related to employment required
Demonstrated in-depth knowledge of state and federal regulations related to leave and disability (ADA, ADAAA, WLAD, FMLA) and other state and federal leave regulations
Experience using Microsoft Office products including PowerPoint, Word and Excel
Demonstrate tact and diplomacy skills to relate to a wide range of stakeholders
Attention to detail, organizational abilities and follow through
Critical & analytical thinking and decision-making skills
Proven ability to build strong relationships founded with respect and integrity
Networking abilities and influencing skills
2 years experience managing vendor relations, delivering training and communication materials