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Accommodation Administrator

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University of the Arts London

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Location:
United Kingdom , London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

34436.00 - 41196.00 GBP / Year
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Job Description:

University of the Arts London (UAL) is looking for an experienced administrator with a passion for student support to join our Accommodation Service team. This is a vital and rewarding role at the heart of the student experience. Our Accommodation Services team provides a wide range of support to students, including managing applications and contracts for halls of residence, overseeing rent collection, offering advice on student housing and private renting, and arranging temporary summer accommodation.

Job Responsibility:

  • Providing professional, friendly and responsive support to both current and prospective students
  • Assisting the team with day-to-day administration
  • Updating rotas and templates
  • Maintaining systems, processes and management information
  • Ensuring services remain organised, efficient and effective
  • Regular contact with students, staff, and external stakeholders through email, phone, social media, online messaging, and in-person interactions

Requirements:

  • Proven experience in administration support
  • Ability to work effectively both independently and as part of a team
  • Background in the higher education sector, preferably with student accommodation or student facing services experience
  • Excellent communication and interpersonal skills
  • Customer-focused approach
  • Strong IT skills, familiarity with Excel, Outlook and the wider Microsoft Office suite
  • Confidence in using social media platforms
  • Experience in using software such as Kinetic, Flywire, WPM and SITS is preferable
  • Enhanced Disclosure and Barring Service check required

Nice to have:

  • Experience in using software such as Kinetic, Flywire, WPM and SITS
  • Accommodation Services software experience

Additional Information:

Job Posted:
March 04, 2026

Expiration:
March 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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