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Provide high‑quality administrative and organisational support that enables equitable access to learning for students with disability and/or health conditions. Work collaboratively within a supportive, student‑focused team to coordinate resources and triage enquiries. The Accessibility Services Officer provides services to students with disclosed disability and/or health conditions (including mental health). The Accessibility Services Officer works closely with the Accessibility Advisers to apply high level organisation and administrative skills to support the service.
Job Responsibility:
Manage the Accessibility Services inbox and provide timely responses to all enquiries from students, staff, and members of the community
In consultation with the Accessibility Advisers, provide administrative support for the Note-taking service including rostering, and ongoing communication to students that are engaged with the service
Assist in the collation of data and preparation of reports, including coordination of reporting requirements associated with the Disability Support Program (DSP) funds
Manage the development of study resources and information sheets, ensuring they are reviewed and maintained on a regular basis
Work with the Access information management system - leading a range of tasks associated with the Learning Access Plan submission and approvals process
Requirements:
Completion of a relevant diploma qualification or an equivalent combination of relevant experience and/or education/training
Sound knowledge and understanding of the management of sensitive and confidential information as well as contemporary approaches to the provision of services to students with a disability and/or health condition (including mental health)
Demonstrated high level organisational skills including the ability to use initiative, problem solve and prioritise tasks to meet strict and competing deadlines whilst working independently with minimal supervision
Excellent oral and written communication skills including the ability to assist with research tasks and projects and a demonstrated ability for thoroughness and attention to detail
Well-developed interpersonal skills including the ability to work effectively in a team environment and to relate well to a diverse range of people including those with a disability and/or health condition (including mental health), or those with English as a second language