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We are seeking an Accessibility Lead to champion equal access across our digital products and services. This is a mid-to-senior leadership role for someone deeply hands-on in accessibility, with the ability to scale into a strategic leader. You will work as a peer lead alongside our Testing and DevOps leaders, directly reporting to the Product Director. The Accessibility Lead will oversee accessibility compliance across web, documents, and multimedia/timed media (captions, transcripts, audio description). You will establish best practices, guide cross-functional teams, and grow a team of 4–5 accessibility engineers and specialists. While primarily an internal-facing role, you will also engage with clients to reinforce our accessibility strategy and demonstrate our enterprise-grade standards.
Job Responsibility:
Define and execute the accessibility strategy across web, documents, and multimedia in alignment with WCAG 2.2 AA, Section 508, and ADA requirements
Act as the internal authority on accessibility, advising product, design, engineering, and testing teams
Build, mentor, and manage a growing accessibility team
Lead accessibility audits of digital products and documents using both automated and manual testing methods
Ensure compliance with global accessibility regulations and evolving standards
Establish internal accessibility benchmarks and reporting practices
Partner with Testing Lead to embed accessibility testing into QA pipelines
Conduct workshops and training sessions for engineering, design, and content teams
Create documentation, guidelines, and checklists to scale accessibility practices across the organization
Participate in select client meetings to present accessibility capabilities
Provide confidence and clarity on how our solutions meet accessibility needs
Requirements:
DHS Certified Tester for Accessibility (Required)
IAAP certifications (WAS / ADS) preferred
5–8 years of professional experience in accessibility (web, documents, multimedia)
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