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Vodafone Logo Vodafone · IT - Administration

Access Site Rest. Tech Sr. Specialist

Egypt, Giza · Job Posted May 09, 2026
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Job Description

To manage & Restore Vodafone Egypt’s Radio Access Network sites’ problems on a 24/7 basis from both a fault management & performance management perspectives, Responsibilities include all access Sites’ Radio BTS faults, misconfigurations, Transmission faults and Performance degradations. Where the team Acts as a 2nd line to all Access Voice & data service issues in terms of sites problems & to own completely all access sites problems from E2E till Resolution by different entities.

Job Responsibility

  • Manage & Restore Vodafone Egypt’s Radio Access Network sites’ problems on a 24/7 basis from both a fault management & performance management perspectives
  • Act as a the focal point & owner of all Access sites restoration activities within technology
  • Direct NFM towards correct fault resolution
  • 2nd line to Access SOC, TX SOC & SOC performance desk
  • Last Line at VF technology in resolving site problems
  • Direct any RNC/BSC/major TX node problem to TX & Access Support teams
  • Ensure adherence to standard technical procedures while handling network activities, problems & faults
  • Master all Performance KPIs affecting and measuring site performance
  • Use KPI degradations to guide the restoration towards exact fault & to assess fault clearance after actions
  • Act as a 2nd line for performance management to SOC performance desk
  • Direct Non fault based KPI degradations to RAN, radio & Tx Planning Teams
  • Think customer, Think Service
  • Issue site/Node based CSRs
  • Support the vendor with all necessary logs
  • Follow up on all cases with the vendor
  • Own all access sites problems and degradations from an E2E perspective, Actively manage all stakeholders within SM or the whole technology dept.
  • Focal point for all Site based performance reporting between SM-RO & CE depts.

Requirements

  • 3-5 years of experience in Telecommunication Industry.
  • 3-5 years of experience in Ericsson RAN products (Baseband, DUW, RNC, BSC) in addition to TCU/SIU/R6K and Ericsson MOM
  • Amos/moshell troubleshooting and scripting skills
  • Good Knowledge of GSM, UMTS, LTE and 5G technologies.
  • IP Knowledge (Basics of routing, switching and VLANs)
  • Antenna, RET and RF connectivity.
  • Shell Scripting and/or Python
  • Familiar with security terms
  • Decision making
  • Working under pressure.
  • Quick, Active & high Paced
  • Technical Troubleshooting Skills
  • E//, Huawei & SIAE Access & Transport 2nd line Expertise
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