Access Management Cluster Manager Job at FIFA (Rio de Janeiro)

Job Responsibility

Oversight, training and support to the Access Management Venue Managers across all official venues including Stadia, Broadcast Centre, Venue Specific Hotels, and Training Sites
Implementation and operation of Access Management policies and procedures for accredited individuals in line with the accreditation and safety and security concepts for the tournament, including access control point setup and entitlement resolution
Planning and mapping of key client group flows, vertical transportation and ingress points onto venue maps and communication of flows and ingress points to all client groups via the provision of access tours, maps and briefings
Ensuring all client group flows, paths of travel, entrances and exits planned for people with disabilities and/or limited mobility meet FIFA and related local Accessibility standards and requirements
Provision of key wayfinding information as required to FIFA Dressing & Signage to ensure wayfinding on site is correct and as per all client group flows
Facilitate additional and exceptional access requirements onsite and assist all client groups with any access related issues
Ensuring all Functional Areas (FAs) at the venues can locate their working areas and know how to reach them, within the constraints of privilege zoning and restrictions
Ensuring all access staff and volunteers are trained and fully understand their roles and function and can perform the duties expected of them

Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar
Experience with the sport event industry, preferably within access management, accreditation, safety and security or venue management
Operation and setup of complex access control systems within ticketing and/or accreditation
Wayfinding and route planning in a stadium environment
Single-sport, multi-venue event experience
Management and leadership of a team in high pressure tournament operations
Demonstratable ability to manage multiple projects concurrently and under pressure
Fluent in Portuguese and English
Right to work in Brazil
Ability to re-locate to Rio de Janeiro