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As an Access Control Officer, you will undertake crucial role for the business by ensuring consistent service delivery at the Site's Access Control hub. The Access Control Officer will be one of the first points of contact for Visitors, Contractors, and Clients alike and will be responsible for ensuring the correct levels of access are granted as per the booking, or the correct escalation processes are followed if there are any issues. You will be working various hours across Off Peak/Peak/Super Peak timings Monday through to Sunday.
Job Responsibility:
Provide access to site Visitors, Clients and Contracts by using C-Cure 900 & VM Easy
Have full compliance with operational instructions e.g. alarm responses, building access, production
Reporting/escalation of issues to Corps Security and on-site management
Produce clear, logical and well-written operational reports to required timeframes
To be fully conversant with site systems and procedures
Support Corps Security and site management teams in identifying and implementing service improvements
To be fully conversant with all changes in building occupiers, set up and productions and to ensure information is passed both upwards and cascaded downwards
Maintaining safety and security through the operation of the integrated security systems
Liaise with external authorities including the police
Providing immediate response in the event of any major/minor incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis and response
Any other admin duties that the DSMs, Supervisors or clients deems necessary or commensurate with the position
Requirements:
Previous experience working in a similar role and in a similar organisation
Excellent communication and organisational skills
A valid SIA Front-Line License - essential
Knowledge of Access Control Software - preferably C-Cure 9000
Ability to work to deadlines, multitasking and working under pressure
Excellent IT Skills including Microsoft Software Packages (e.g. Excel)