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This role is responsible for managing facility access, credentialing, and badging operations while ensuring adherence to security policies and procedures. The position provides critical operational support to the Security Integrations department through access administration, documentation management, reporting, and cross‑department coordination. The role also serves as a primary customer service point for access-related inquiries and maintains professionalism, confidentiality, and accuracy while supporting employees, contractors, and visitors.
Job Responsibility:
Manage facility access for employees, contractors, and visitors in alignment with established security policies
Coordinate with access contacts to authorize and assign appropriate access levels while preventing unauthorized entry
Process, issue, and print ID badges and passport photos
Complete all access-related requests submitted through SharePoint, including creating, modifying, and removing access
Maintain proficiency in Lenel/OnGuard and run reports or audits from the system database
Create badge templates for new facilities and special events
Complete gate ring time requests submitted through the Access Control Inbox
Train new access control sites on badge creation processes, standards, and system use
Collaborate with IT and other departments to ensure secure and efficient integration of systems
Create and manage site wide clearance changes
role-based/spaced-based clearance changes (to align with current access control approver policy)
clearance changes associated with individual spaces