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Accelerate Orientation Management Trainee

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Marriott Bonvoy

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Location:
South Africa , Cape Town

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Accelerate is a youth development program in either hospitality management or professional cookery that spans over a period of 3 years. During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel to gain practical insight into hotel operations and to decide whether to apply for the 3-year long program.

Job Responsibility:

  • Work in all the different departments of the hotel
  • Follow all company policies and procedures
  • Ensure uniform and personal appearances are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards
  • Read and visually verify information in a variety of formats
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance
  • Stand, sit, or walk for an extended period of time

Requirements:

  • Must be a South African citizen by birth
  • Must be between the ages of 18 and 22
  • and not turn older than 22 in the year being applied for
  • Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
  • Must have passed all 7 Matric (Grade 12) subjects
  • preferably each subject must be achieved at 50% and higher
  • Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered
  • A year of practical working experience in a hotel

Nice to have:

  • Excellent written and verbal communication skills
  • Self-directed and able to work without supervision
  • Team player – works well as an individual and with co-workers
  • Energetic and eager to tackle new projects and ideas
  • Highly self-started, motivated individual who thrives in a multi-tasking, fast paced environment
  • Passionate about hospitality industry and the ability to make things brilliant
  • Punctual and strong organizational skills
  • Flexible in working different shifts, like: AM, PM and during the nights
  • Good communication or social skills
What we offer:
  • A professional environment to work in and the opportunity to learn from others in the hospitality industry
  • Being part of the biggest hotel company in the world and career possibilities within Marriott International
  • Personal coaching and training to support with your career development
  • A Take Care program focusing on wellbeing
  • Organization of several healthy and fun activities throughout the year
  • Costs of theoretical training and courses carried by the company

Additional Information:

Job Posted:
October 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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