Academy Manager, LHH

LHH

Location:
Canada, Toronto

Category:
Education

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The EZRA Academy Manager is responsible for ensuring the successful operation and completion of EZRA Academy projects and events. The ideal candidate will ensure coaches, participants, and internal teams have a seamless experience from the initial registration through delivery while innovating how EZRA Academy is executed.

Job Responsibility:

Oversee the end-to-end delivery of EZRA Academy programs including open enrollment, internal cohorts and faculty-led sessions
manage reporting, systems updates and quality metrics for all Academy activities ensuring timely escalation of issues and continuous process improvement
produce and present client-facing materials such as reports, presentations and promotional flyers to support program engagement and updates
coordinate ICF verification processes, coach log tracking, certificate issuance and internal Train-the-Trainer sessions
build and maintain a strong faculty community proactively managing relationships and coordinating freelance or contract project managers as needed
collaborate closely with Sales and the CoE team to align on program updates, upcoming events and client needs.

Requirements:

3–5 years of relevant experience with strong project management
organizational and time management skills
strategic thinker with the ability to align campaigns to broader employee engagement and transformation goals
confident relationship-builder across all levels
ability to hold others accountable and influence outcomes when needed
proactive self-starter who takes initiative
solves problems independently and follows through to completion
communicates effectively with clarity and respect fostering collaboration and a positive, solutions-focused approach in team and stakeholder interactions
technically proficient with strong IT skills and a desire to understand the broader LHH/EZRA business landscape
previous experience working with freelancers is strongly preferred.

What we offer:

Your own world-class coach to help you grow personally and professionally
coaching for friends and family because coaching is a gift worth passing on
charity days to support causes close to your heart
learning budget to fuel your curiosity
weekly wellbeing hour
regional benefits - health insurance, registered retirement savings plan, health and fitness reimbursement plan, supplementary health plan
a welcoming place to do your best work - comfortable, collaborative and inclusive, and dog-friendly.

Additional Information:

Job Posted:
October 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Academy Manager

LHH

Location:Canada, Toronto

Category:Education

Contract Type:Employment contract