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LHH Logo LHH · Education

Academy Manager

Canada, Toronto Employment contract · Job Posted October 23, 2025
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Job Description

The EZRA Academy Manager is responsible for ensuring the successful operation and completion of EZRA Academy projects and events. The ideal candidate will ensure coaches, participants, and internal teams have a seamless experience from the initial registration through delivery while innovating how EZRA Academy is executed.

Job Responsibility

  • Oversee the end-to-end delivery of EZRA Academy programs including open enrollment, internal cohorts and faculty-led sessions
  • manage reporting, systems updates and quality metrics for all Academy activities ensuring timely escalation of issues and continuous process improvement
  • produce and present client-facing materials such as reports, presentations and promotional flyers to support program engagement and updates
  • coordinate ICF verification processes, coach log tracking, certificate issuance and internal Train-the-Trainer sessions
  • build and maintain a strong faculty community proactively managing relationships and coordinating freelance or contract project managers as needed
  • collaborate closely with Sales and the CoE team to align on program updates, upcoming events and client needs.

Requirements

  • 3–5 years of relevant experience with strong project management
  • organizational and time management skills
  • strategic thinker with the ability to align campaigns to broader employee engagement and transformation goals
  • confident relationship-builder across all levels
  • ability to hold others accountable and influence outcomes when needed
  • proactive self-starter who takes initiative
  • solves problems independently and follows through to completion
  • communicates effectively with clarity and respect fostering collaboration and a positive, solutions-focused approach in team and stakeholder interactions
  • technically proficient with strong IT skills and a desire to understand the broader LHH/EZRA business landscape
  • previous experience working with freelancers is strongly preferred.

What we offer

  • Your own world-class coach to help you grow personally and professionally
  • coaching for friends and family because coaching is a gift worth passing on
  • charity days to support causes close to your heart
  • learning budget to fuel your curiosity
  • weekly wellbeing hour
  • regional benefits - health insurance, registered retirement savings plan, health and fitness reimbursement plan, supplementary health plan
  • a welcoming place to do your best work - comfortable, collaborative and inclusive, and dog-friendly.
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