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Academy Global Project Manager

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LHH

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The primary responsibility of this role is to provide professional project management for EZRA's solution and product offerings in the management of large-scale, custom, client programs and projects. This role will collaborate with a global team to lead all aspects of project implementation, from requirements gathering through close, ensuring a smooth rollout that exceeds client expectations. This role will mentor, coach, and lead other project management professionals.

Job Responsibility:

  • Provide project management leadership for delivery of complex, large-scale projects for several clients
  • Collaborate with sales and solution to define project post-sale using charter, scope, and detailed requirements documentation
  • Facilitate set-up of projects to ensure customer expectations, outcomes, and benefits are aligned
  • Set up detailed project governance and clearly define roles and structure
  • Provide client-facing support at project level
  • Ensure appropriate project resourcing at global, regional, and local levels
  • Define and manage project plans, schedules, RAID logs, and other work trackers
  • Collaborate to define, write, review, and execute communications
  • Create governance, stakeholder management, and communication plans
  • Serve as primary project management escalation point
  • Facilitate key decision making, issue resolution, risk mitigation, and continuous improvement activities
  • Control and manage project changes
  • Track and report on customer benefits, outcomes, metrics, KPIs
  • Accurate monitoring of project, delivery, and financial information
  • Mature the discipline of project management through mentoring and educating stakeholders
  • Perform scheduling and logistical project management duties
  • Leverage resources effectively across the organization
  • Mentor other team members including providing mentorship and assisting with onboarding

Requirements:

  • 5+ years of experience managing customer projects, global project experience preferred
  • 5+ years of relevant industry experience and/or background (i.e., HR, learning, higher education, organizational development, etc.)
  • Leadership & Development industry experience is highly desirable
  • Demonstrated experience mentoring and onboarding others
  • Project management training and/or certifications, able to apply various methodologies
  • Demonstrated experience defining project-based processes which improve efficiency
  • Builds effective and engaged teams, with a focus on people-first and development/coaching
  • Able to provide direction and effective delegation and prioritization for self and project teams
  • Very strong detail orientation, ability to track project delivery information
  • Analytical and able to design and execute dashboard reporting that drives decision making
  • Strong interpersonal skills to build relationships, influence others, and manage conflict
  • Active listening and questioning skills
  • Comfort moving forward in an environment of high change and ambiguity
  • Excellent communication and presentation skills
  • Acts proactively, resourcefully, and independently
  • Tech savvy with user experience on internal and external L&D, sales, and PPM technology / tools
  • Intermediate-to-expert use of MS Office Suite, particularly PowerPoint, Excel, and MS Teams/Sharepoint
  • Willingness to execute work at all levels
  • University degree strongly preferred
  • Written and spoken English fluency required
  • Fluency in a second language within geography strongly preferred

Nice to have:

  • Global project experience
  • Leadership & Development industry experience
  • Fluency in a second language within geography
What we offer:
  • Your own world-class coach
  • Friends and family coaching
  • 2 weeks work-from-anywhere
  • Charity days
  • Learning and Development Budget
  • Weekly wellbeing hour

Additional Information:

Job Posted:
November 21, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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