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The Director of NAPA Academy is responsible for building and scaling a high-impact, enterprise learning ecosystem that supports onboarding, compliance, functional training, and workforce development across all business units. This role leads a centralized Academy team and partners with embedded learning representatives within each function to ensure training is aligned, relevant and effective. The Director sets the strategy, infrastructure, and standards to deliver consistent, measurable learning experiences across a network of both Field and Headquarters teams.
Job Responsibility:
Develop and execute a 3-year Academy roadmap that aligns with business priorities and workforce capability needs
Establish learning standards, processes, and governance for consistency and quality
Build and lead a centralized team of instructional designers, content developers and facilitators
Manage a distributed trainer network across business units and regional zones throughout the US
Oversee day to day operations of learning delivery, scheduling, logistics, and support
Partner with embedded learning liaisons in each business unit to define, design, and deploy functional training tracks
Ensure all programs are aligned to roles, competencies, and business outcomes
Maintain content for core programs including onboarding, compliance, and job-specific training
Administer and optimize learning platforms to support content access, tracking, and reporting
Ensure integration with performance systems and talent data for personalized learning pathways
Leverage data and analytics to monitor completion rates, learning effectiveness, and adoption
Manage regional training zone strategy to deploy scalable
Requirements:
Bachelor’s degree in Education, Instructional Design, HR, Business, or related field
8+ years of experience in Learning & Development, including 3+ years in a senior leadership role
Proven success in building enterprise learning infrastructure for a dispersed, multi-location workforce
Strong knowledge of adult learning principles, instructional design, and field-based training delivery
Experience leading cross-functional learning initiatives and governance bodies
Excellent communication, team leadership, and program management skills
Proficiency with LMS/LXP platforms, content authoring tools, and learning analytics