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Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.
Job Responsibility:
To be responsible for the running of reception/front office and greet visitors
To provide administration support to academy manager and delivery staff within the academy
Monitor exams bookings for all sectors, booking exams, preparing invigilation packs, seating plan, and exam laptops for each weekly session
Monitor all workshop bookings dealing with queries, booking workshop sessions, and maintaining the centre planner with any updates
Advise commercial customers of the eligibility requirements for initial and reassessment courses checking with tutors for accuracy and currency of their qualifications
Registers learners with awarding organisations (AO’s), and claim certificates as requested by Lead Tutors and IQA’s
Arrange and track inductions of new starts
Liaise with stakeholders and learners to book employability courses, complete sign-up documentation, book CSCS tests, and coordinate CSCS cards as required
To be responsible for Data input of student data onto MIS system and update as required
Set up E Portfolio accounts for commercial learners and archive accounts once completed
Establish and coordinate student’s personal files in centre and ensure audit compliance
To monitor and track attendance daily - ensure registers are taken timely and any learner’s not attended contact is made
Take deposits and arrange payments from learners ready to start course ensuring payment are complete before attending
Arrange purchase orders and take responsibility for ordering resources for the centre, stock ordering and monitoring
Assist in preparing for open events and taster sessions
General administrations of commercial and bespoke training
Conduct your role in line with the company values and expected behaviours
Across site working if needed
Promote and ensure safe working practices in line with current Health and Safety legislation, including health and safety department inspections and risk assessments
Requirements:
Previous experience within an administration function
Excellent Communication at all levels both face to face and remote
Excellent IT Skills
Ability to work unsupervised and work well as part of a team
Excellent organisational skills
Good time management
What we offer:
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Home & Tech schemes
Enhanced Family Leave
Paid Volunteer day each year
Early Finish Fridays on the last Friday of every month