Academic Support Coordinator Jobs

Heidelberg University

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Develops, implements, and evaluates comprehensive academic support services to enhance student retention, persistence, and academic success.

Lead SI: recruit, train, schedule, and supervise SI leaders
develop SI curricula in partnership with faculty
Scheduling, Attendance Tracking, and System Management for Academic Support Sessions
Design and implement workshops on study skills, time management, and test preparation
evaluate and refine based on assessment data
Coordinate and distribute Early-Term Appraisals
disseminate data to academic advisors and coaches
follow up on interventions
Manage Academic Alert workflow in Guardian by reviewing faculty submissions, contacting students, and facilitating connections to appropriate support resources
Continuously assess program offerings through data collection and analysis. Make data-informed decisions about programmatic improvements and disseminate that data as part of the Owen Center’s annual report
Work with faculty, advisors, and Student Success Librarian to identify at-risk students and coordinate targeted support plans
Represent academic support services at orientation, admission preview days, and campus events
market services via online, social and print media
Conduct comprehensive programmatic assessment to enhance program effectiveness
participate in retention and persistence initiatives
Performs other duties as assigned

Bachelor’s degree from an accredited institution and related experience in higher education administration or appropriate academic discipline
A minimum of one (1) year of college admission, academic advising, academic support services, or student success work including supervisory and leadership-level responsibilities
A valid driver’s license
Knowledge of using formalized academic assessment of learning outcomes for program improvement and student success
Outstanding interpersonal, written, and verbal communication and problem-solving skills
Ability to work both independently as well as cooperatively in a team setting
Ability to manage multiple tasks and balance competing priorities
Ability to interact professionally and effectively with staff and all offices across campus to deliver high-quality customer service

Advanced degree in relevant academic field preferred
Increasingly responsible administrative experience in an advising leadership role in a directly related field (e.g., higher education administration, education, or counseling)

Employment Type:

Fulltime

Work Type:

On-site work

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