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We are looking for a dedicated Academic Advising specialist to support working learners as they move through their educational programs in Minneapolis, Minnesota. This Contract to Permanent opportunity is ideal for someone who combines coaching ability, strong communication, and a student-focused approach to help individuals stay engaged and successful. In this role, you will guide participants through academic planning, connect them with support resources, and build strong relationships with employees, employer partners, and educational institutions.
Job Responsibility
Guide employees as they enter and progress through academic programs, helping create a seamless experience from enrollment through completion
Maintain consistent outreach through phone, email, CRM platforms, and other communication channels to keep learners informed and engaged
Coach participants on goal setting, study strategies, and time management practices that support academic achievement
Identify learning obstacles early, recommend practical solutions, and connect individuals with tutoring or other student support services when needed
Review academic performance data, discuss progress with learners, and highlight opportunities for improvement before issues escalate
Track important dates, completion targets, and program milestones while sending proactive reminders to help employees remain on schedule
Hold recurring check-ins to evaluate progress, reinforce accountability, and recognize accomplishments throughout the educational journey
Create and present materials or sessions focused on academic success skills, including organization, study habits, and balancing responsibilities
Foster productive partnerships with employees, employer contacts, and school representatives to support positive outcomes across programs
Requirements
Must reside in PST time zone
Must be Spanish Bilingual - proficient in reading, writing, and speaking
At least 2 years of experience in academic advising, higher education support, academic coaching, or a closely related field
Bachelor's degree from an accredited institution required
a master's degree is preferred
Strong verbal and written English communication skills with the ability to build trust across diverse audiences
Demonstrated ability to coach and motivate adult learners or non-traditional students toward educational goals
Knowledge of common academic support resources and effective approaches for addressing student challenges
Comfort using computer programs, CRM systems, and data-tracking tools in an office environment that requires attention to detail
Reliable attendance, sound judgment under pressure, and flexibility to work beyond standard hours when business demands require it