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Administers activities of accounts receivables, including billing of accounts, preparation and mailing of statements, posting of payments, advanced deposits and refunds
Monitors, verifies and balances charges to accounts
Answers billing inquiries and resolves customer/guest disputes in a timely manner
Monitors transfers and the credit rebill process, posting all payments and credits
Prepares month-end reconciliation process
Prepares and distributes reports
Assists during the current and outstanding account collection process
Maintains open communication channels with customer/guests, employees and management
Assumes and performs other administrative duties as needed
Requirements:
Prior A/R experience
Microsoft Excel proficiency
communications and email etiquette are required
What we offer:
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program