3rd Shift Lead Housekeeper

• Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards
• Assists where necessary to ensure optimum service to guests
• Provides quality service to customers by providing one-on-one attention to detail
• Ensures assigned staff have reported to work and clocked in properly
• documents late or absent employees
• Resolves internal/external guest complaints to ensure guest satisfaction
• Documents call offs, and replaces for any shift
• Coordinates assigned staff breaks
• Prepares and distributes assignment sheets to staff and reviews priorities
• Communicates additions or changes to the assignment sheets as they arise throughout the shift
• Assigns designated keys, radios and beepers to assigned staff
• Maintains accurate record of such assignments and ensure security of keys
• Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
• Instructs designated personnel to correct deficiencies
• Inspects areas to confirm cleaning standards have been met
• Assists staff to ensure highest standards of cleanliness and service
• Conducts staff training as assigned
• Contributes to the team
• exhibits professionalism with customers, fellow employees and others
• Performs other duties as assigned

1-2 years of management experience required

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off benefits