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Henkel · Logistics

3PM Operations Manager

Turkey, Ümraniye, Istanbul · Job Posted May 29, 2026
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Job Description

In this role, you will be responsible for managing contract manufacturing (3PM) operations and ensuring compliance, quality, and on-time product supply for the business unit. You will collaborate with cross-functional teams and external partners to drive operational excellence, performance, and continuous improvement across 3PM operations. You will act as a key interface between Henkel and external manufacturers, building strong partnerships and delivering results in safety, quality, service, sustainability, and cost, while contributing to business success.

Job Responsibility

  • Manages BU contract manufacturing operations to ensure on-time supply of quality products
  • Optimizes contract manufacturing footprint and drives continuous improvement initiatives
  • Monitors compliance with social standards, SHEQ, stock taking, and legal/Henkel requirements
  • Supports and follows up on BU 3PM compliance audits to ensure timely closure of findings
  • Coordinates with business, Purchasing, and site teams for toller selection and consolidation
  • Manages BU 3PM complaints through CCMS and SCMS and ensures sustainable resolution
  • Oversees toller performance (quality, delivery, responsiveness, cost) and monthly BU 3PM reporting
  • Ensures protection of BU technologies, business information, and materials
  • Builds strong external partnerships and promotes collaboration, accountability, and high performance
  • Contributes to operational excellence and transformation initiatives supporting business growth

Requirements

  • BSc/BA in Engineering, Chemistry or related departments, MBA or master’s degree is desirable
  • 7-8 years of experience in a multinational company
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals at all organizational levels
  • Excellent presentation and communication skills in English with the ability to influence stakeholders
  • SAP knowledge is a must
  • Advanced user of MS Office applications
  • Strong problem-solving skills with a continuous improvement and results-driven approach

What we offer

  • Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks
  • Employee Share Plan with voluntary investment and Henkel matching shares
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