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JD Sports Australia & New Zealand Logo JD Sports Australia & New Zealand · -

3ic - Pitt St

Australia Employment contract · Job Posted June 09, 2026
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Job Description

Step into a key leadership role as a 3IC at JD Sports! You'll lead by example, coach your team to hit sales goals, and help deliver standout customer and team experiences every day.

Job Responsibility

  • Model great customer service, every customer, every time
  • Visibly driving service outcomes by coaching team to deliver exceptional service and a 'service over task' mentality
  • Support the Store Manager and Assistant Store Manager to drive sales and KPI performance
  • Utilise financial reporting to identify trade trends and opportunities and implement action plans
  • Assist the Management Team to complete weekly visual merchandising direction & promotional launches
  • Assist in recruiting, inducting and developing team members
  • Uphold company retail standards and deliver visual excellence
  • Work with BOH team to ensure product availability and operational excellence

Requirements

  • Experience in a customer-facing service role
  • Previous retail experience in a key holder or entry level leadership role
  • Results driven, with a demonstrated experience in leading teams to successfully deliver results and KPIs
  • A positive attitude, enabling you to motivate others and maintain a high-performing team culture
  • Collaborator with strong communication skills
  • Passionate to learn with a growth mindset
  • Loves sports fashion brands and is enthusiastic about sharing your knowledge with customers to build brand loyalty
  • Ability to work efficiently in a fast-paced team environment

What we offer

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
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