2nd Line Service Desk / Field Engineer Job at NEXTECH GROUP (St Ives)

2nd Line Field Engineer

Are you a hands-on problem solver who thrives on variety? We’re looking for a sk...

Location

United Kingdom , London

Salary:

Not provided

T-Tech

Expiration Date

Until further notice

Requirements

A minimum of 2 years of service desk experience
Strong technical Microsoft experience
Microsoft Certifications
Great communication skills
Exceptional customer Service skills

Job Responsibility

Respond to escalated 1st and 2nd Line technical tickets, swiftly addressing user issues and resolving complex IT incidents
Diagnose problems through thorough analysis and troubleshooting to identify root causes
Deliver expert technical support and clear, practical guidance to users — whether remotely or on-site
Keep detailed and accurate documentation of all incidents, resolutions, and actions taken to support knowledge sharing and service transparency
Monitor system performance, proactively identifying potential risks or inefficiencies and implementing improvements
Contribute to continuous improvement initiatives, collaborating with colleagues to refine processes and enhance service delivery

What we offer

23 Days + birthday off
BUPA Cash Plan
50% Flexible working
Work from Home Allowance
Charity days off (2 days a year)
Training by professional and courses funded
3 Social events a year

Fulltime

2nd Line IT Field Support Engineer

Imagine yourself in a role where your professional growth and creativity are cha...

Location

United Kingdom , London

Salary:

40000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
3+ years working for an MSP previously is desirable
2nd Line support of Microsoft infrastructure software and application suites
Competency with mainstream Apple Mac infrastructure software and application suites
MS Certificates are preferred
Familiarisation working according to industry best practice, such as ITIL service strategy
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all company structure levels
Ability to work autonomously and deliver effective outcomes without supervision

Job Responsibility

Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk
Logging detailed and accurate information into the case management system
Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion to meet SLAs
Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
Walking the floor daily to ensure users have an approachable and accessible IT Support presence
Proactively checking Audio Visual rooms at the beginning and throughout the day
Running regular drop-in sessions where users can come to request assistance or training
Building and configuring desktop systems and mobile devices
Fixing hardware faults and installing upgrades to hardware

What we offer

A comprehensive Private Healthcare and Cash Plan
Pension and life assurance
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Fulltime

IT Field Engineer

We are an established IT services provider supporting clients within highly regu...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Minimum 2 years' experience in a 2nd Line Service Desk or IT Support role
At least 1 year's experience working as a Field Engineer across multiple customer sites
Experience working within an IT Solution Provider / MSP environment
Strong knowledge of: Microsoft Azure
Microsoft 365 / Office 365
Windows Server & Windows OS
Active Directory
Virtualised environments
Networking (LAN, WAN, VPN, Wireless)
Microsoft Exchange & Outlook

Job Responsibility

Provide on-site IT support across multiple customer locations in and around London
Deliver 2nd line support for desktop, server, network, and cloud-based issues
Troubleshoot complex technical environments and time-critical incidents
Build strong working relationships with end users and key stakeholders
Accurately log and document incidents, requests, and resolutions
Escalate issues in line with agreed procedures when required
Support the service desk remotely via phone and email when not on site
Share knowledge and contribute to continuous improvement within the support team
Act as a professional and reliable technical representative at customer sites

What we offer

Competitive annual leave allowance
Overtime and on-site incentives
Pension scheme
Health cash plan
Access to employee benefits and discount platforms
Training and professional development opportunities
Social events
Cycle-to-work scheme
Electric car leasing scheme
Access to discounted hardware and software

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

New

Plant Operator - Crushing and Screen

Are you an experienced and ticketed Machine Operator looking for stable, high-ho...

Location

Australia , Petrie

Salary:

42.00 - 52.00 AUD / Hour

Randstad

Expiration Date

July 09, 2026

Requirements

Proven Experience working in a quarry, concrete recycling, or heavy industrial yard
Current tickets for Front-End Loader (LL) and Excavator (LE)
Truck License: Heavy Rigid (HR) or higher is highly regarded
Reliability with strong work ethic and punctuality
Own reliable vehicle and current driver's license

Job Responsibility

Safe and efficient operation of heavy machinery in a fast-paced recycling and quarry environment
Operating Front-End Loaders
Operating Excavators utilized as material handlers
Operating Moxy (Articulated Dump Trucks) and other yard machinery as required
Assisting with daily machinery pre-starts, basic maintenance, and ensuring the yard runs smoothly
Adhering strictly to site health and safety protocols

What we offer

Top Rates: $42.00 to $52.00 per hour + overtime penalties
Big Hours: Consistent 40 to 55-hour work weeks
Career Progression: Pathway from casual to permanent full-time employment within 3-6 months
Local Work: Convenient Brisbane Northside location (Petrie)
Immediate Start

Fulltime

Select Country

2nd Line Service Desk / Field Engineer

Job Description

Job Responsibility

Requirements

What we offer

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