2nd Line Field Engineer Job at T-Tech (London)

IT Field Engineer

Would you like to be part of Vital Energi’s Strategy of Growth? If so, we’re loo...

Location

United Kingdom , Blackburn

Salary:

Not provided

Vital Energi Utilities Limited

Expiration Date

February 27, 2026

Requirements

Certified IT Technician would be an advantage (Comptia A+, Network+, Security+)
A full UK driving licence
End user compute (windows 11)
Server Knowledge – 2016,2019,2022
Firewall – Cisco Meraki, Fortinet
Networking knowledge – VLAN’s, VPN’s SDWAN
Security – Key security concepts relating to Comptia Security+
Basic Information Security Experience (1 Years)

Job Responsibility

1st 2nd Line Troubleshooting
Reviewing tender specifications, designing basic networks
Visiting sites across the UK, to support and install IT Infrastructure
Ownership of BMS IT Infrastructure
Liaising with 3rd party suppliers, Internal controls team and clients
Organise and schedule upgrades and maintenance without deterring others from completing their work
Technical documentation creation
Out of hours work will be required

What we offer

Attractive salary plus benefits

Fulltime

2nd Line IT Field Support Engineer

Imagine yourself in a role where your professional growth and creativity are cha...

Location

United Kingdom , London

Salary:

40000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
3+ years working for an MSP previously is desirable
2nd Line support of Microsoft infrastructure software and application suites
Competency with mainstream Apple Mac infrastructure software and application suites
MS Certificates are preferred
Familiarisation working according to industry best practice, such as ITIL service strategy
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all company structure levels
Ability to work autonomously and deliver effective outcomes without supervision

Job Responsibility

Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk
Logging detailed and accurate information into the case management system
Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion to meet SLAs
Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
Walking the floor daily to ensure users have an approachable and accessible IT Support presence
Proactively checking Audio Visual rooms at the beginning and throughout the day
Running regular drop-in sessions where users can come to request assistance or training
Building and configuring desktop systems and mobile devices
Fixing hardware faults and installing upgrades to hardware

What we offer

A comprehensive Private Healthcare and Cash Plan
Pension and life assurance
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Fulltime

New

EUV Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree or above in an Engineering field or equivalent
2-5 years in customer support engineering (Semi or other high-tech industry)
Strong troubleshooting and analytical skills
Good communication and interpersonal skills
Self-motivated and flexibility
Good team player
Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Job Responsibility

Execute regular basic, pre-defined maintenance and diagnostic activities under supervision
Analyze and make repairs at customer site
Execute regular maintenance, implement upgrades and Field Change Orders
Provide elementary training to the customer
Ensure proper operation of ASML machines at customer site
Provide 1st line support to customers
Manage and monitor ASML EUV equipment
Check for abnormalities in ASML EUV equipment
Analyze complex problems on-site and collaborate with 2nd line engineers to resolve them
Gather all information relevant for the problem, analyze using available means

Fulltime

New

IT Field Engineer

We are an established IT services provider supporting clients within highly regu...

Location

United Kingdom , London

Salary:

40000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Minimum 2 years' experience in a 2nd Line Service Desk or IT Support role
At least 1 year's experience working as a Field Engineer across multiple customer sites
Experience working within an IT Solution Provider / MSP environment
Strong knowledge of: Microsoft Azure
Microsoft 365 / Office 365
Windows Server & Windows OS
Active Directory
Virtualised environments
Networking (LAN, WAN, VPN, Wireless)
Microsoft Exchange & Outlook

Job Responsibility

Provide on-site IT support across multiple customer locations in and around London
Deliver 2nd line support for desktop, server, network, and cloud-based issues
Troubleshoot complex technical environments and time-critical incidents
Build strong working relationships with end users and key stakeholders
Accurately log and document incidents, requests, and resolutions
Escalate issues in line with agreed procedures when required
Support the service desk remotely via phone and email when not on site
Share knowledge and contribute to continuous improvement within the support team
Act as a professional and reliable technical representative at customer sites

What we offer

Competitive annual leave allowance
Overtime and on-site incentives
Pension scheme
Health cash plan
Access to employee benefits and discount platforms
Training and professional development opportunities
Social events
Cycle-to-work scheme
Electric car leasing scheme
Access to discounted hardware and software

Fulltime

New

DUV Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

South Korea , Icheon

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree or above in an Engineering field or equivalent
Electronics, Mechatronics, Mechanical Engineering, Semiconductor, (Applied) Physics related major
2-5 years in customer support engineering (Semi or other high-tech industry)
Strong troubleshooting and analytical skills
Good communication and interpersonal skills to work in a team and interact with customers
Self-motivated and flexibility
Good team player who is committed to the success of ASML

Job Responsibility

Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem, assess new information and adapt approach if necessary
Handover problem or problem aspects to others (2nd / 3rd line support), document and package all data relevant for problem resolution, ensure problem ownership is clear, ensure follow-up
Advise customer technical personnel in dealing with problems, together with customer technical staff and using manuals and guidance from 2nd and 3rd line support, use tools, replace parts, improve settings, to execute repairs
Arrange with customer machine time window to execute procedure, plan procedure, arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure, make necessary decisions / adaptations during procedure to realize optimal results
Teach others on ASML products, new and installed, tools, manuals, ways of working etc., maintain and broaden own knowledge
Provide appropriate support and assistance to less experienced ASML or local personnel as necessary
Signal possible improvements in manuals / procedures and ways of working, analyze applicability, accuracy and adherence to design specifications, recommend design changes or substitution of materials when appropriate
Plan and coordinate the activities of employees in the team, including client personnel, deal with customer on multiple levels in all situations
Execute regular maintenance and implement upgrades and FCO’s

Fulltime

New

EUV Field Service Engineer

The Customer Support (CS) organization is responsible for the installations, qua...

Location

South Korea , Pyeong-Taek

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor's degree or above in an Engineering field or equivalent
Electronics, Mechatronics, Mechanical Engineering, Semiconductor, (Applied) Physics related major
2-5 years in customer support engineering(Semi or other high-tech industry)
Strong troubleshooting and analytical skills
Good communication and interpersonal skills to work in a team and interact with customers
Self-motivated and flexibility
Good team player who is committed to the success of ASML

Job Responsibility

Execute regular basic, pre-defined maintenance and diagnostic activities under supervision
Analyze and make repairs at customer site
Execute regular maintenance, implement upgrades and Field Change Orders
Provide elementary training to the customer and ensure proper operation of ASML machines at customer site
Gather all information relevant for the problem, analyze using available means
Handover problem or problem aspects to others (2nd / 3rd line support)
Advise customer technical personnel in dealing with problems
Arrange with customer machine time window to execute procedure
Teach others on ASML products, tools, manuals, ways of working etc.
Provide appropriate support and assistance to less experienced ASML or local personnel

Fulltime

EUV Upgrade Install and Relocation Engineer

Executes system Upgrade & Installations and Relocations and provides technical s...

Location

Taiwan , Kaohsiung

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Flexibility and openness to accommodate various work settings, locations and interactions/collaborations with different colleagues
Experienced UIR Engineer with BSc degree in relevant Technical Field (Electrical Technology, Mechatronics, Mechanical Engineering, etc.) or equivalent experience
Experienced in technical industry is required and/or semiconductor industry experience preferred
Experience in using computer applications, including data analysis tools, spreadsheet, and presentation software
Requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.)
Qualified candidates must be legally authorized to access such controlled technology prior to beginning work

Job Responsibility

Problem analysis and approach: gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others
Problem handovers and routing: handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports)
Installation: install equipment at customers locations, including equipment with new features, unload components, inspect for damage, assemble, align and test
Upgrade: execute hardware installation and perform system setup/recovery for upgrade packages as well as support locally owned field swaps by working according to an up-to-date plan and following the sequence
Provide feedback during execution in order to improve cycle time and performance
Procedures: based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure
Process Optimization: signal gaps and improvement opportunities and reports it to the relevant stakeholders
Training / advice: explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed
Knowledge build-up and transfer: maintain and broaden own knowledge, shares best known methods within the work group
Coaching: provide appropriate support and assistance to less experienced engineers on first tasks

New

IT Infrastructure Specialist

As our IT Infrastructure Specialist, you will be the technical backbone of our o...

Location

Sweden , Landskrona

Salary:

Not provided

Academic Work

Expiration Date

Until further notice

Requirements

5+ years of experience in a global or centralized IT infrastructure environment
Strong expertise in Microsoft Active Directory and Windows Server/Desktop (10/11)
Solid experience with VMware and backup solutions such as Veeam
Good understanding of networking fundamentals (DHCP, DNS, Wireless, LAN, Switching)
Knowledge of the ITIL framework, specifically incident and service request management
Fluency in English (written and verbal) is essential

Job Responsibility

Daily management of IT solutions, including local backup systems (Veeam/NAS) and system integration monitoring
Lead small-scale local IT projects, implement process optimizations, and ensure comprehensive documentation of all procedures
Provide 1st and 2nd line support to end-users (office/remote) and field-based engineers
Manage and maintain Microsoft Windows Server environments, Active Directory, and VMware virtualization
Secure local connectivity, managing DHCP, DNS, and Cisco/Dell switching environments
Work closely with international IT teams (Europe/Global) to align standards and provide regional backup support

What we offer

Stora möjligheter att växa professionellt och knyta värdefulla kontakter för framtiden
Du får en konsultchef som stöttar dig under resans gång
Få ta del av olika förmåner
Möjlighet till kompetensutveckling i form av en grundläggande hållbarhetsutbildning

Fulltime

2nd Line Field Engineer

T-Tech

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

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Requirements:

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