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Monarch Casino Resort & Spa Black Hawk

56485.00 USD / Year

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Interviewing, disciplining, developing/training and scheduling of staff
Lead team member shift meetings
Monitors and supervises shift activities, opening and closing duties
Interacts with guests to resolve any guest issues
Works with other supervisors to facilitate a pleasurable dining experience for guests
Fills in for line staff when required
Demonstrates proactive leadership skills
Communicates well with guests and team members in a team environment
Must facilitate repeat business through pleasurable dining experiences.

Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License
Minimum 1-2 years previous F&B Supervision/Management experience required in FOH operations or a relevant degree in hospitality program
Problem Solving, Quality Control and Priority Assessment
Conflict management
Information Gathering
Sales Techniques and Guest Influence
Understands measurements of liquid and weight and temperatures
Ability to work in a high-volume, sometimes loud, and ever-changing environment
Basic to intermediate computer knowledge
Must possess excellent guest service and communication skills with the ability to deal with guests
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Must be able to stand for the duration of the shift
Must be able to bend, stoop, and continuously use hands
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts, including weekends and holidays when needed
Successfully pass a pre-employment criminal background check and drug screen.

What we offer:

Free Hot Meal per shift
Non-smoking environment
Subsidized transportation
Working in and around the various restaurants and the casino floor
Work with Elevated ingredients
Advancement opportunities
Paid Time Off
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Team Member Hotel, Retail and Spa Discounts.

Employment Type:

Fulltime

Work Type:

On-site work

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