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At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Responsibility:
Prepares dining room for guests by cleaning and clothing tables
setting decorations, condiments, napkins, service plates, and utensils
Protects establishment and guests by adhering to sanitation and safety policies
Maintains table setting by removing courses as completed
replenishing utensils
refilling water glasses
being alert to patron spills or other special needs
Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations
Supports staff by serving as a back-up – seating guest, operating registers and answering phones
Closes dining facility by cleaning chairs and tables
sweeping and/or vacuuming floors
removing trash and recyclables from the facility
Enhances organization reputation by accepting ownership for accomplishing new and different requests
exploring opportunities to add value to job accomplishments
Informs management of guests concerns at all times
Other duties as assigned
Requirements:
Ability to work in high volume, sometimes loud ever-changing environment
Must possess excellent guest service and communication skills with the ability to deal with guests
Excellent listening skills, presentation skills, and people skills
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Must be able to stand for duration of shift
Must be able to bend, stoop and continuously use hands
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts including weekends and holidays when needed
Successfully pass a pre-employment criminal background check and drug screen
Must be at least 16 years of age
What we offer:
Free Hot Meal per shift
Non-smoking environment
Subsidized transportation
Working in and around the various restaurants and the casino floor
Advancement opportunities
Paid Time Off
6 Observed Holidays and Holiday Pay
Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
1 Free Hot Meal per shift and Unlimited Beverages
Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
80% Subsidized Bus Transportation Options
Free Covered Parking
Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
Career Development and Advancement Programs
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)