1st Line Support Engineer Job at NEXTECH GROUP (Buckingham)

1st line support engineer

A close-knit, smaller growing IT support team looking for someone with at least ...

Location

United Kingdom , St Ives

Salary:

27000.00 - 28000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Minimum 1 year in industry
Good planning, verbal and written communication skills
Wide knowledge of computing principles independent of vendor specific technology
Clean UK driving licence and appropriate car

Job Responsibility

Providing technical support via telephone and use of remote control software, with occasional site visits
Investigating hardware, software and malware issues
Maintaining accurate documentation
Create and follow standard operating processes (SOPs)
Monitoring progress of tickets
Installing and configuring hardware and software
Providing support for Microsoft 365 including SharePoint, and managing users and email accounts
Management of email services on mobile devices and tablets
Liaising with customers via email and phone

What we offer

20 days holiday + bank holidays
Standard working hours Monday – Friday 8.30 – 5.00
Potential to progress/develop to 2nd/3rd line support
Onsite car parking & free refreshments (tea and coffee)
Continuous training
Pension Scheme enrolment

Fulltime

Desktop Support Engineer

We are looking for a Desktop Support Engineer / 1st Line Support person with bri...

Location

United Kingdom , Cheltenham

Salary:

Not provided

TRIA

Expiration Date

Until further notice

Requirements

Desktop Support Engineer / 1st Line Support person with brilliant communication skills
Experience with Azure, Windows, Microsoft Intune, PowerShell, Active Directory in hybrid cloud environments

Job Responsibility

Setting up laptops, printers, phones, internal systems
Managing logins for software products and equipment requests

What we offer

Opportunity to learn new skills and technologies
Potential other career opportunities within the company longer term
Opportunity to work from home 1 - 2 days a week

Fulltime

2nd Line IT Field Support Engineer

Imagine yourself in a role where your professional growth and creativity are cha...

Location

United Kingdom , London

Salary:

40000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
3+ years working for an MSP previously is desirable
2nd Line support of Microsoft infrastructure software and application suites
Competency with mainstream Apple Mac infrastructure software and application suites
MS Certificates are preferred
Familiarisation working according to industry best practice, such as ITIL service strategy
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all company structure levels
Ability to work autonomously and deliver effective outcomes without supervision

Job Responsibility

Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk
Logging detailed and accurate information into the case management system
Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion to meet SLAs
Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
Walking the floor daily to ensure users have an approachable and accessible IT Support presence
Proactively checking Audio Visual rooms at the beginning and throughout the day
Running regular drop-in sessions where users can come to request assistance or training
Building and configuring desktop systems and mobile devices
Fixing hardware faults and installing upgrades to hardware

What we offer

A comprehensive Private Healthcare and Cash Plan
Pension and life assurance
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Fulltime

Network Engineer

You will be helping to support the currently installed LAN, WAN and remote acces...

Location

United Kingdom , Cambridge

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Hold an Active SC Clearance

Job Responsibility

Support the currently installed LAN, WAN and remote access systems
Second and third line responsibilities for troubleshooting and resolving network issues
Support other IT departments in deploying new systems to ensure their objectives with relation to appropriate network access are met
Respond to serious security, infrastructure or integrity issues which affect the ability of the business to operate
Configure, deploy and maintain network switches and routers
Low level physical and logical network troubleshooting
Use and develop existing monitoring tools to enhance monitoring of network availability and reporting on network utilisation
Implement new connectivity to support various requirements coming from the business and IT department
Support all network, firewall and communication links that provide remote access to MA systems and help others to resolve issues which may/may not be caused by network access
Work with service providers, resellers and support companies, assist other IT personnel and support end users directly when required

2nd Line Support Analyst / Solutions Engineer

A rapidly growing IT services provider delivering innovative solutions and first...

Location

United Kingdom , Surrey

Salary:

35000.00 - 40000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

At least 2 years’ experience in IT support or a technical services role
Excellent communication skills with a customer-focused approach
Strong knowledge of Microsoft technologies (Windows Server 2012-2022, Windows 10/11, Active Directory/Azure AD, M365, Exchange)
Experience with server and desktop hardware, virtualisation (VMware/Hyper-V), networking (Cisco/Meraki), and backup/disaster recovery solutions
Familiarity with service desk and monitoring tools
ITIL Foundation or equivalent service management knowledge

Job Responsibility

Provide 2nd line technical support and assist 1st line colleagues when required
Troubleshoot and resolve issues across servers, desktops, networking, and cloud environments
Respond to support tickets, calls, emails, and monitoring alerts in line with SLAs
Support system upgrades, implementations, and service improvements
Maintain accurate technical documentation and update ticketing systems
Deliver clear and timely communication to clients on progress and resolutions
Support internal staff with IT requirements and system administration
Participate in the on-call rota and shift coverage (core hours: 08:00-18:00)

What we offer

Hybrid working model with flexibility
Exposure to a wide range of technologies
Ongoing training and professional development opportunities
Collaborative, service-focused working environment

Fulltime

New

Cisco Data L2 Engineer

We’ve always been an organisation with purpose; to use the power of communicatio...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

In depth understanding of LAN WAN WLAN BGP MPLS OSPF EIGRP DMVPN IPSEC technologies
Advanced level of troubleshooting end to end
CISCO CCNA CCNP certification or equivalent knowledge
Service desk experience
Communicating effectively and efficiently while adapting to your audience and getting the message through as intended
Ability to comprehend and to oversee various aspects of a problem or a situation
Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
Ability to find root causes of problems and to focus on their quick and efficient solution
English on a fluent level

Job Responsibility

Supporting and maintaining a global network for our dedicated customer
Working closely with design architects (TDA), project managers and other technical resolver groups
Supporting the 1st line engineers with technical information
Solving underlying problems
Supporting other engineering teams to find rootcause
Willing to learn new concepts, new technologies, accepting challenges

Fulltime

New

Azure qualified Technical Support Engineer

This is a fully onsite, hands-on desktop role for an initial 6-week contract, wi...

Location

United Kingdom , London

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven VIP / Executive Desktop Support experience within Investment Banking
Azure certification with practical exposure to Azure-based user and endpoint support
Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support
Strong onsite desktop support background, including floor walking and desk-side troubleshooting
Experience working within a Service Desk / Incident Management environment
Advanced support of Windows OS (Windows 7 & Windows 10)
Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
Confident supporting users both face-to-face and remotely
Exceptional customer-facing skills, with a polished, professional presence

Job Responsibility

Deliver white-glove, face-to-face technical support
Resolving incidents quickly and professionally
Maintaining excellent customer experience standards
Supporting front-office and senior stakeholders in a high-pressure investment banking environment

Fulltime

Senior Full Stack Java Developer

Citi is looking for a Senior Full Stack Java Developer to join the FX Data Analy...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Master’s degree or above (or equivalent education) in a STEM discipline
proven experience in software engineering and development, and a strong understanding of computer systems and how they operate
hands-on experience in Java, Spark, Scala (or Java)
production scale hands-on experience to write data pipelines using Spark or any other distributed real time or batch processing
strong skill set in SQL or databases
strong understanding of messaging technologies like Kafka, Solace, MQ etc.
writing production scale applications to use caching technologies
understanding of data virtualization
production management (L3 support) experience.

Job Responsibility

Engineer data and analytics pipelines using modern, cloud-native technologies and CI/CD workflows, focusing on consolidation, automation, and scalability
collaborate with stakeholders across sales and trading to understand data needs, translate them into impactful data-driven solutions, and deliver these in partnership with technology
develop and integrate functionality to ensure adherence with best-practices in terms of data management, need-to-know (NTK), and data governance
contribute to shaping and executing the overall data strategy for FX in collaboration with the existing team and senior stakeholders
closely work with FX desks in understanding the requirements and translating into simple and efficient design
close interaction with Traders and Quants to understand new requirements for applications across the platform
design, development, testing of new features in the applications
continual improvement of the software development lifecycle and quality of the product
help deliver large scale projects through hands-on development and technical leadership
3rd line support of the production system (dedicated 24h support teams handle 1st or 2nd line)

What we offer

27 days annual leave (plus bank holidays)
a discretional annual performance related bonus
private medical care and life insurance
employee assistance program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to an array of learning and development resources.

Fulltime

1st Line Support Engineer

NEXTECH GROUP

Location:
United Kingdom , Buckingham

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 20, 2026

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1st Line Support Engineer

NEXTECH GROUP

Location:United Kingdom , Buckingham

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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1st line support engineer

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Location:
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Contract Type:
Not provided

Job Posted:
January 20, 2026