1st Line NOC Engineer Job at 360 Resourcing Solutions (Manchester)

Core Network Operations Engineer (1st Line)

We are seeking a Core Network Operations Engineer (1st Line) to support 24x7 net...

Location

India , Bangalore

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Graduate in Telecommunications or a related discipline
Experienced in telecommunications operations or similar technical roles
Knowledgeable in GSM, UMTS, LTE and 5G Core Technologies
Familiar with virtualisation and containerisation technologies
Understanding of ITIL Incident Management processes
Comfortable working in a technical IT applications environment
Able to communicate technical information clearly to non-technical stakeholders
Skilled in collaborating with internal teams, customers, and external partners
Capable of working effectively under pressure and during critical incidents
Demonstrates strong teamwork and ability to work in a shift-based environment

Job Responsibility

Perform NOC shift activities, following defined operational routines and processes
Monitor network alarms and events to proactively detect incidents
Correlate alarms to identify issues and initiate incident registration
Manage the full incident lifecycle, from detection through to closure
Troubleshoot and resolve issues remotely or escalate to relevant teams when required
Ensure timely and accurate incident escalation based on impact and priority
Dispatch incidents to internal teams, suppliers, or external partners where appropriate
Operate and maintain Voice and Data Core Networks and charging systems across 2G, 3G, LTE, and 5G (including VNF/containerised environments)
Support service desk operations including call handling, ticket creation, and email communications
Coordinate with field technicians for fault resolution support

What we offer

Opportunity to work in a globally connected NOC environment supporting critical telecom infrastructure
Exposure to advanced core network technologies including 5G and virtualised networks
A collaborative and inclusive work environment
Hands-on experience in incident management and operational excellence
Continuous learning and professional development within a leading telecom organisation

Fulltime

Junior Engineer 1st Line with Czech

We are seeking a Czech-speaking Network Operations Analyst to support first line...

Location

Romania , Bucuresti

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Fluent in English and Czech (mandatory)
Comfortable working with Windows-based and web applications
Strong communication and collaboration skills
A team-oriented individual with the ability to work in a dynamic, operational environment
Ideally experienced in a customer service or technical support environment within telecom, IT, or data centres
Familiarity with telecom technologies such as GSM, UMTS, LTE, IP, or transmission technologies is beneficial
Technical education in Electronics, Telecommunications, or IT or equivalent experience is advantageous
Basic understanding or certification (e.g. CCNA or similar) is desirable

Job Responsibility

Perform first line operations for Vodafone network systems in a multi-vendor environment
Monitor and maintain network performance using fault management systems and specialised NMS tools
Conduct preventive and corrective troubleshooting to ensure service continuity and meet restoration targets
Manage incidents by diagnosing faults, resolving issues, and escalating to second line support when needed
Dispatch field engineers and external partners for on-site issue resolution and maintain follow-up until closure
Provide timely communication on outages and coordinate with incident management teams
Support continuous improvement by updating NOC processes and procedures
Maintain accurate records in fault management systems throughout the incident lifecycle
Participate in ongoing training to develop technical capabilities

What we offer

Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education
23 days off
Special Paternal Program - 4 months of paid paternity leave

Fulltime

1st-2nd Line IT Support Engineer

ITM is at the forefront of the green hydrogen industry, designing and manufactur...

Location

United Kingdom , Sheffield

Salary:

Not provided

ITM Power PLC

Expiration Date

Until further notice

Requirements

IT‑related qualification or ongoing study (e.g. CompTIA, Microsoft, IT apprenticeship) desirable but not essential
Equivalent hands‑on experience will be considered
Some experience in an IT support role, placement, apprenticeship, or service desk environment
Basic understanding of: Windows operating systems, Microsoft 365, General IT troubleshooting concepts
Strong customer service and communication skills
Willingness to learn and take ownership of issues
Awareness or working knowledge of ITIL principles (Incident, Request, Change)
Experience interacting with managed service providers (MSPs)
Exposure to Active Directory, endpoint management, or networking fundamentals
Previous experience in a manufacturing, engineering, or multi‑site environment

Job Responsibility

Act as first point of contact for IT issues via the IT service desk
Resolve common IT issues including: Windows 11 laptops and desktops, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Printers, peripherals, mobile devices and meeting room equipment
Log, track and update incidents and service requests accurately within the service desk tool
Carry out user administration tasks (password resets, account unlocks, new starter setup)
Assist with troubleshooting more complex issues escalated from 1st line
Support core technologies under guidance, including: Active Directory and Entra ID, Endpoint builds, imaging and device replacement, Network connectivity issues (wired and wireless)
Help with deploying hardware and software across multiple sites
Work closely with external MSPs providing: Service Desk escalation support, Server and storage services, Network Operations Centre (NOC) services, Security Operations Centre (SOC) services
Escalate incidents clearly, provide troubleshooting information and track issues through to resolution
Learn how to operate in a co‑managed IT model with internal teams and suppliers

What we offer

Competitive salary
Excellent contributory pension
25 days holiday
Buy as you earn (BAYE) share scheme
Birthday holiday
Holiday Purchase
Cycle to work scheme
Lifestyle Discounts
Employee Assistance Programme
Health Cash Plan

Fulltime

Junior Engineer 2nd Line

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Italy , Roma

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

University degree in Electronics, Telecommunications, IT, or Computer Science
Minimum 1 year experience in server/application operations and maintenance
Minimum 1 year experience with Linux OS and database operations
Ability to create technical instructions/procedures and provide 2nd level support for OSS applications
Knowledge of Linux OS, application/database administration, and telecom protocols
Support service request fulfillment and system/software rollouts
Exposure to virtualization technologies (VMware vSphere/ESX, Microsoft Azure)
Teamwork orientation
proficient English (spoken/written)
Applying ITIL-aligned operational practices including role/access management, adherence to security, change, and release standards, as well as maintaining accurate documentation (KEDB, inventories, operational guides, and workarounds) to ensure compliance, continuity, and controlled service operations

Job Responsibility

Support 2nd Line Operations for OSS tools in a multi-vendor environment
Responsible for preventive and corrective troubleshooting, ensuring service quality and continuity for OSS applications
Collaborate with Engineering and 1st Line Operations to develop procedures for alarm analysis and fault elimination
Assist with data configuration, software rollout, and integration activities
Administer provisioning and monitoring platforms, plus critical OSS applications
Troubleshoot faults and implement corrective actions, engaging with 3rd party support as needed
Perform daily monitoring and health checks
contribute to incident detection and system optimization
Participate in projects, process improvements, and configuration verification
Interact with technical staff, NOC engineers, and other Service Delivery teams

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

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1st Line NOC Engineer

Job Description

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