Teamleider Shopping Experience Vacatures

Teamleider Shopping Experience

IKEA

Locatie:
Netherlands , Delft

Categorie:
Klantenservice

Type contract:
Arbeidsovereenkomst

Salaris:

3437.00 - 4418.00 EUR / Maand

Job opslaan

Solliciteer

Functieomschrijving:

Job ID: R0013373. Your goal is to create a positive experience for our customers so they want to come back and shop with us again. You do this by supporting your team so they are always ready to help customers in the best possible way. Together with the other Team Leader Shopping Experience, you are responsible for the employees of Småland and Trolleys/Shoppingtools. You report to the Shopping Experience Manager.

Functieverantwoordelijkheden:

Create a positive experience for customers so they want to return and shop with us again
Support team so they are always ready to help customers in the best possible way
Responsible for employees of Småland and Trolleys/Shoppingtools
Contribute to a good shopping experience for customers
Embody IKEA values and ensure a strong IKEA culture in the team
Daily management of team (15 to 20 employees)
Ensure correct staffing for the department
Hiring and onboarding new employees
Conduct performance reviews
Guide sick employees
Coach team where necessary
Ensure customers consistently have a positive and successful store experience
Ensure employees are available and ready to help by prioritizing customers
Empower employees through knowledge, trust, leadership, and motivation
Spend as much working time as possible in work area to support and coach colleagues
Ensure customers leave the store with a positive feeling
Actively work on maintaining IKEA culture by focusing on togetherness, simplicity, continuous improvement, cost-consciousness, and accepting and delegating responsibility
Keep colleagues up-to-date so they can perform their role effectively
Responsible for own development

Vereisten:

Hands-on leader with a passion for developing and inspiring team members
Ability to communicate clearly and confidently in both Dutch and English
Ability to set clear goals for others and give good feedback
Importance of leading a team by setting a good example
Commercial mindset
Passion for home furnishing
Ability to prioritize and organize own work and that of others
Flexible working hours and willingness to work evenings and weekends

Wat we bieden:

Extra allowances for working on Sunday
13th month
27 vacation days (with full-time employment)
Travel allowance
Pension scheme
Growth opportunities
15% discount on store purchases
Supplementary health insurance on top of own basic and supplementary health insurance

Aanvullende informatie:

Vacature geplaatst:
03 januari 2026

Soort dienstverband:

Fulltime

Soort werk:

Op locatie werken

IKEA - Alle vacatures

Vacature link delen:

Teamleider Shopping Experience

IKEA

Locatie:
Netherlands , Delft

Categorie:
Klantenservice

Type contract:
Arbeidsovereenkomst

Salaris:

Functieomschrijving:

Functieverantwoordelijkheden:

Vereisten:

Aanvullende informatie:

Vacature geplaatst:
03 januari 2026

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Teamleider Shopping Experience

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Functieomschrijving:

Functieverantwoordelijkheden:

Vereisten:

Aanvullende informatie:

Vacature geplaatst:03 januari 2026

Op zoek naar meer mogelijkheden? Zoek naar andere vacatures die aansluiten bij uw vaardigheden en interesses.

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Type contract:
Arbeidsovereenkomst

Vacature geplaatst:
03 januari 2026